Family friendly Hotels in Grand Case, Saint Martin

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"Room was extremely clean. Property is amazing. Second time coming to this property and I would come again."

"Yes It is"

"My overall experience staying at the Simpson Bay Resort and Spa was excellent. "

"Full "

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"Clean room helpful staff, helped you with getting taxi. Nice pool and room and air condition rooms"

"The whole property needs to be updated, toilet wasn’t working, dusty, mold. It seems that after the hurricane no updates were made. Nothing much going on neither in terms of amenities "

"Clean room, Friendly staff"