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"room size "

"todo bien"

"Every thing was very good"

"Very clean! Excellent staff and breakfast!"

"Great service"

"Berta and Arturo Really made our stay in Torreón special and comfortable. The hotel was beautiful and undergoing renovations to make it even better. The pool was huge, the food was very good, and the service was impeccable. We also were traveling with my mother-in-law who uses a wheelchair and they went above and beyond to help her and make her comfortable. We will stay at the Crown Plaza again!"

"Excellent and courteous"

"It was one of my favorite hotels except for the lunch staff; the service was very poor, they had unpleasant manners, and were unfriendly. One of the waiters was empathetic, friendly, and helpful, but the rest were extremely unpleasant. The people at the front desk were wonderful, kind, and helpful. The cleaning staff were very friendly, and our room was spotlessly clean. "

"Excellent customer service "