Experience the perfect blend of relaxation and play at Princess Palm on the Beach, where a tranquil garden and soothing spa tub await. Enjoy an outdoor pool with sun loungers, dry cleaning/laundry services, a gym to stay active, in-room WiFi to stay connected. Plus explore nearby Palm Beach Pirate Treasure Island Playground or unwind with arcade games or table tennis.
Located in Palm Beach, a neighborhood in Gold Coast, Princess Palm on the Beach is near the airport and on the beach. Palm Beach Pirate Treasure Island Playground and Burleigh Brewing Company are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Jellurgal Aboriginal Cultural Centre, Tours & Information Hub. Traveling with kids? Don't miss David Fleay Wildlife Park and Warner Bros. Movie World. Spend some time exploring the area's activities, including golfing. Visit our Gold Coast travel guide
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Princess Palm on the Beach offers 30 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.
This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
30 units
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 200 per stay
A damage deposit of AUD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 30.0 per day
Credit card charges are subject to a surcharge of 2.2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Princess Palm Beach Apartment
Princess Palm Beach
Princess Palm On The Palm
Princess Palm on the Beach Aparthotel
Princess Palm on the Beach Palm Beach
Princess Palm on the Beach Aparthotel Palm Beach
Frequently asked questions
Does Princess Palm on the Beach have a pool?
Yes, this property has an outdoor pool.
Is Princess Palm on the Beach pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Princess Palm on the Beach?
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM. Late check-in is available during limited hours.
What time is check-out at Princess Palm on the Beach?
Check-out is at 10 AM.
Where is Princess Palm on the Beach located?
Nestled on the beach, this Palm Beach aparthotel is within 1 mi (2 km) of Palm Beach Pirate Treasure Island Playground and The Pines Elanora. Currumbin Wildlife Sanctuary and Currumbin Beach are also within 2 mi (3 km).
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Reviews
Princess Palm on the Beach Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 109 out of 226 reviews
10 - Excellent
109
Rating 8 - Good. 92 out of 226 reviews
8 - Good
92
Rating 6 - Okay. 18 out of 226 reviews
6 - Okay
18
Rating 4 - Poor. 4 out of 226 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 226 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Belinda
Oct 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Fantastic views and modern spacious apartment which had everything we needed. Would definitely stay here again!
Belinda
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
william
Oct 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean had a beautiful view was on a high floor close to the elevator on the beach walkable to restaurants, barbecue area, beautiful swimming pool and spa. The staff are wonderful.
The parking was under the building, gated and safe.
I highly recommend staying at the Princess Palms Excellent.
william
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Colin
Feb 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach, excellent beach view
Colin
Stayed 4 nights in Feb 2025
Verified
8/10 Good
Melinda
Dec 21, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location, lovely views, apartment is a little tired but a great stay.
Melinda
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
David
Nov 8, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Putt Putt, Table tennis, snooker table, and warm spar in pool.
Graham
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
Noeleen
Apr 25, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful Ocean views and Magnificent Sunrise and Full Moon over the Ocean.
Noeleen
Stayed 3 nights in Apr 2024
Verified
10/10 Excellent
Joyce
Jun 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the ocean view and apartment just on the beach. Currimbin wildlife sanctuary about 2 bus stops away. Loved the warm spa Was looking for rest and relaxation and wasn't disappointed. Staff were lovely and friendly.
Joyce
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Doris
Nov 29, 2024
Liked: Cleanliness, room comfort, communication
It was exzellent. Perfect foresight for all possibly needed materials. Nice light rooms, marvelous balcony with sight on the beach and the wages. Short distance to the “Dune Cafe “.
Doris
Stayed 3 nights in Nov 2024
Verified
8/10 Good
Ross
Sep 30, 2023
Liked: Cleanliness, room comfort, communication
Great location
Location was perfect. Everything we wanted within walking distance. Pool was small by okay.
Only negative was the single beds had no blankets on them. We had to use the ones in the cupboard. When I got the first one down I was bitten by something. So I used beach towels as blankets instead.
Reception staff was very friendly and helpful.
Ross
Stayed 3 nights in Sep 2023
Verified
10/10 Excellent
Benjamin
Oct 10, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent location with beautiful view. Unit was very clean and spacious with everything in working order.
Benjamin
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Chloe
Aug 5, 2025
Liked: Cleanliness, property conditions & facilities, communication
We recently stayed at Princess Palm and had a great experience both with the accommodation itself and the customer service. Highly recommend.
Chloe
Stayed 3 nights in Aug 2025
Verified
8/10 Good
Phillip
Aug 11, 2025
Disliked: Amenities
Great location, bed comfortable kitchen and bathroom weren't that clean with plastic bag fron previous guest on left on floor, no face washers needed to ask twice over two days.
Phillip
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Samaneh
Nov 27, 2022
Liked: Cleanliness, property conditions & facilities, communication
It was a great place for spending holidays , lovely and beautiful
Samaneh
Stayed 4 nights in Nov 2022
Verified
8/10 Good
Luc
Oct 17, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CG airport, some nice dining options close by, great for the family.
Luc
Stayed 3 nights in Oct 2022
Verified
10/10 Excellent
Catherine
Jun 1, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view of the ocean and everything we needed
Catherine
Stayed 3 nights in May 2023
Verified
10/10 Excellent
Michael
Jul 12, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely Ocean views, Great Car parking and close to Lifts. Nice pool / spa and Sauna. Staff very friendly.
Check in was tricky, access to the beach could not be easier
talei
Stayed 3 nights in Apr 2023
Verified
8/10 Good
Leon
Aug 17, 2024
Liked: Amenities, property conditions & facilities, communication
very spacious 2 bedroom apartment with all the facilities.
Leon
Stayed 5 nights in Aug 2024
Verified
10/10 Excellent
Duncan
Apr 17, 2023
Liked: Cleanliness, room comfort, communication
Great for a family getaway.
The hotel itself is undergoing renovations but our room was fantastic. The location of the hotel and access to the beach was the most enjoyable aspect for my two primary aged children. The beach was very safe for kids and calmer waters are also easily accessible. Hotel car park can be a bit tight in a big car but manageable. A lot of food options, cafes, posh bakery and supermarket all within an easy walk. We would definitely stay here again.
Duncan
Stayed 4 nights in Apr 2023
Verified
8/10 Good
Teresa
Mar 3, 2023
Disliked: Communication
Amazing location right on the beach, cafes, restaurants, supermarket all walking distance. Would of liked to be advised at time of booking that there are renovations instead of a couple of weeks before arrival.
Teresa
Stayed 3 nights in Feb 2023
Verified
10/10 Excellent
Belinda
Apr 7, 2023
Liked: Communication
Best view ever! Lots of space in unit, well layer out and had everything we needed. Renovations happening on lower floors so game room was out and there were some bare walls and open ceilings but it didn’t bother us. Wish we’d been able to stay longer.
Belinda
Stayed 4 nights in Apr 2023
Verified
4/10 Poor
Colin
Jul 12, 2022
Disliked: Cleanliness, room comfort, communication
Not 4 Stars At All.
What a let down apartment 1D is of a 2 star rating.
Grubby, old, broken and dangerous are just some of the words to describe this unit we stayed in.
Colin
Stayed 5 nights in Jul 2022
Verified
6/10 Okay
Christina
Oct 23, 2025
Unfortunatley, the room was a huge let down to this property. The standard was way below par. The entrance and the grounds are not a true reflection of the room at all!! We had to get the sink plugs unstuck. The room was tidy but definitely not clean. Fraying old outdated carpet. Damaged walls.A disturbing smell that i could not get rid of even with products and worst of all No aircon in room 12c. Screendoors and sliding doors don't move properly on the tracks. Toilets dont flush well. Water leaks from shower cavity to floor in main room. Only supply 1 towel per person, and an extremely sparse starter pack- tiny dishwashing liquid, clothes powder, 1 dishcloth, 1 teatowel, teeny tiny bodywash and shampoo, 1 face cloth per bathroom and 2 rolls of toilet paper. Considering we stayed for a whole week, that was poor! When I spoke to reception about the issues, she fobbed us off, told us we had booked a low grade room which didn't line up. I paid for 2 family units. Plus a friend also booked a room. Their room and my daughters room were far superior to my room for the exact same price! Great property overall. The groundsmen really do a great job of keeping everything clean and well maintained.The games room, gym and pool areas were well used. Although some of the local residents of the building were kind of nasty to the kids. Happily voicing their annoyance at holiday goers staying there and using the shared facilities.
Other 2 rooms had issues too.
Christina
Stayed 7 nights in Oct 2025
Verified
2/10 Terrible
Alex
Oct 21, 2024
Disliked: Cleanliness, room comfort, communication
Unacceptable condition for the price.
The condition of the property was horrible, and unacceptable to be honest. Yes it wasn’t the most expensive accommodation on the Gold Coast but it certainly wasn’t cheap by any stretch of the imagination, the place smelled really bad, the fridge was dirty and sticky, towels had yellow stains, glasses had lipstick on them, the seats were dirty, carpet filthy, dirt and old sweets were under the beds, and worst but not least… the bed was filthy, when we lifted the sheets up there was black marks, urine marks — it was horrible. One of the sliding doors also kept falling off runners, and the main balcony doors had a gap and never shut, the whistling from the wind was crazy.
We actually complained on night and wanted to leave, we got a phone call the next day but no offer of that. They said they’d send housekeeping up, I don’t think they did.
We want to complain but I can’t seem to find a way to speak to Hotels.com about this. Social media may be our only way. But in summary, this stay was not acceptable when paying good money and is really recommend avoiding, and I’d love to speak to somebody!