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Horizons Motel

2.5 star property

Choose dates to view prices

Photo gallery for Horizons Motel

Exterior
Beach
Exterior
Room
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Room

Family Room

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Microwave
Coffee/tea maker
Desk
Living room
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Studio Room

Room

Studio Room

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Room

Triple Room

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
Desk
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
Gold Coast Highway, 2267, Mermaid Beach, QLD, 4218

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Property payment types

Important information

Property is also known as

Horizons Mermaid Beach
Horizons Motel
Horizons Motel Mermaid Beach
Horizons Motel Gold Coast/Mermaid Beach
Horizons Motel Hotel
Horizons Motel Mermaid Beach
Horizons Motel Hotel Mermaid Beach

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Horizons Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 138 reviews
Rating 8 - Good. 56 out of 138 reviews
Rating 6 - Okay. 28 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 4 out of 138 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Toilet seat was lose, Air freshener was way to extensive.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Very dated and Netflix was in Chinese language only
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

The location suited us. They need to fix minor things like lamps that don't work, wine glasses that are different size, TV remote didn't work properly. They are only little things that could be easily fixed.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water came up from the floor in one bedroom and bathroom.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little affordable motel. The room was clean, reception welcoming, and the location a couple of blocks walk from the beach. Perfect for my needs.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy property with all amenities you need....shops are close by.....friendly and helpful staff
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Older type Moteel with basic amenities. The room is clean and bed is comfortable. The sliding door towards bathroom gets jammed, shower head and soap dish is too high Bedside lights requires updating..
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean & comfortable. Close to the beach but also close to the main road. Room was a bit small. I have stayed there before & they gave me a bigger room last time so I'd suggest you put in a request when you make your booking!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, older style motel. The room was very clean and the manager very friendly and helpful. Even though it was very close to the highway, we heard no traffic noise during the night. The room was furnished in a basic, but comfortable manner. The bathroom was dated, but clean and functional.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The site was ok, parking was not good. There is a need to ensure thar cars can get in and out ok
Stayed 1 night in Feb 2019

8/10 Good

Katrine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, well presented with friendly staff. Enjoyed my stay!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, had all the amenities required. Motel staff were friendly and happy to help with any questions.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It’s your run of the mill motel but a few things were a miss. The cutlery and glassware had not been cleaned at all and had food bits on them. The lighting was poor and impossible to see. The room was not serviced on a daily basis which meant that we had no clean glassware again, no coffee and the floor was covered in sand which is inevitable when you’re close to a beach. In fact, only stays of more than three days entitles you to a cleaned room. As far as cutlery, cleaning our own dishes would have been okay, but the bathroom sink was the only place to wash things and it’s size made this a challenge. Lastly, the Wi-Fi was so slow it was unusable. The location near Nobby’s beach shops and restaurants was it’s redeeming feature.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very dark, poor lighting so difficult to read. AC acceptable.
Stayed 1 night in Dec 2018

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Close to eating places and beach. Would stay again.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Management were highly unprofessional and uncaring, we checked out two hours late due to an incident involving schoolies and police being called to the property at 4am in the morning, this was not the property’s fault nor did it have anything to do with us however the management then charged us a further half days stay because of this without my approval. I would not recommend a stay there, the hotel itself was fairly run down and not really worth the price we paid in the first place, the above incident was just the icing on the cake.
Stayed 2 nights in Nov 2018

10/10 Excellent

Chocko, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping sleeping sleeping sleeping sleeping sleeping sleeping sleeping
Stayed 1 night in Nov 2018