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Aparthotel

Hi Surf Beachfront Resort Apartments

4.0 star property

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This upscale aparthotel offers a true home-away-from-home experience with its peaceful garden setting. Guests can enjoy a refreshing swim in either pool, schedule a treatment at the spa, or maintain their fitness routine at the well-equipped gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Start the dishwasher
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per stay
  • Breakage deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Hi Surf Beachfront Resort Apartments have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hi Surf Beachfront Resort Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hi Surf Beachfront Resort Apartments?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hi Surf Beachfront Resort Apartments?

Check-out is at 10 AM. Late check-out is available for AUD 50.

Does Hi Surf Beachfront Resort Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hi Surf Beachfront Resort Apartments located?

Offering direct access to the beach, this Surfers Paradise aparthotel is on the boardwalk/promenade and within 1 mi (2 km) of Cavill Avenue and SkyPoint Observation Deck. Home of the Arts and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 329 reviews
Rating 8 - Good. 87 out of 329 reviews
Rating 6 - Okay. 18 out of 329 reviews
Rating 4 - Poor. 12 out of 329 reviews
Rating 2 - Terrible. 4 out of 329 reviews

Reviews

Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is spot on for all of the local attractions
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Clifford

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stafff were great and very friendly and helpful.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Divyank

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Staff was great
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jeremy Scott

Liked: Amenities, communication
Disliked: Cleanliness
View was great. Cleanliness needs to be looked at, could definitely improve. Other than that, it was a good stay for families - close to everything, no need to drive anywhere.
Stayed 10 nights in Jan 2026
Verified

6/10 Okay

Veronica Ojeda

Liked: Amenities, communication
Easy access to the beach. View from the room was amazing. I would try and get a room with air conditioner next time as it was very humid. The room was also really outdated with limited kitchen utensils.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

WILFRED

Liked: Cleanliness, amenities, property conditions & facilities, communication
Firstly the staff were really courteous. Views were stunning, apartment was really clean and tidy. Everything expected was met and more. Will definitely be staying there again.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Shannon

Liked: Cleanliness, amenities, communication
The view is spectacular . Outside deck is great. Very clean and laundry facilities is so convenient . There is construction next door. Also one elevator is full of dust. Could barely stand to breathe , the walks are covered but still terrible smell and dust. The front desk staff were amazing and helpful. I would stay again if the elevator gets fixed
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, amenities, communication
Nice place right on the beach. Tram right outside. Close but not to close to cavill ave.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mu Hua Megan

Liked: Cleanliness, property conditions & facilities, communication
Great location and view of beach
Stayed 7 nights in Apr 2025
Verified

8/10 Good

VALMIR

Liked: Cleanliness, property conditions & facilities, communication
Great location, fantastic beach views, swimming pools are great.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Tamika

Liked: Cleanliness, property conditions & facilities, communication
Easy access and central
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Brendan

Liked: Amenities, property conditions & facilities, communication
Location and amenities were awesome
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Lindsay

Liked: Cleanliness, property conditions & facilities
Straight across from beach and tram station right behind the motel
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, communication
Great location, large rooms with fantastic ocean views. Very friendly helpful staff, walk to shops and restaurants.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at Hi Surf was amazing! incredible views. nice clean place.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, room comfort, communication

Weekend getaway

Stay was great. Apartment was abit dated but very clean and comfortable.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Anke

Liked: Cleanliness, communication
Excellent apartment with best ocean view, can highly recommend!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment on beach view was stunning
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Marwa f

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have never been satisfied with a stay like i did with a hi surf the view was amazing the beds are comfortable its really clean apartment it has everything we needed as a family i will definitely choose it again if i decide to travel to goldcoast again :)
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Bethan

Liked: Cleanliness, room comfort, communication

Great for families

Great stay. The apartment was clean, spacious and just like the photos. Perfect location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, room comfort, communication

Fabulous view

Had a great stay at the hi surf beach apartment. Lovely apartment great views. Staff friendly very comfortable for4 adults and 1 child
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Aydian

Liked: Cleanliness, amenities, communication
Our unique experience was the view from our rooms. It was spectacular, I would stay in the very room if I could, often.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were very friendly and helpful. Wonderful rooms with fantastic views, although a few small things are broken or need repair. However, these caused no problem with our stay.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Nardia

Liked: Cleanliness, communication
Great location. Room was in need of some upkeep but the set up and view was a 8/5 amazing!!!
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Renee

Liked: Communication
The building is in great location opposite the beach however
Stayed 4 nights in Apr 2025