Gmassa Vacation Rentals

"Had a fantastic vacation , would highly recommend "

"Room was lovely, spacious and worked well for our family of 5. The staff are exceptional and the food was varied and offered vegetarians and picky kids plenty to choose from. The less good….the pools are either freezing or way too warm. Our kids were pumped for the water park but we ended up hardly using it because the water was too cold. There’s one heated pool which is so warm it’s like a bath - on warm days the kids were overheating in it. The inside spaces below reception are tired and smelled of damp. A few of our days were impacted by bad weather so events like the mini disco were moved inside to spaces that were just not fit for purpose. Overall we did have a lovely holiday and enjoyed ourselves, but we wouldn’t return to this hotel if we came back to Marrakesh."

"The hotel is very cheap in cost and it looked brand new. Staff are very polite. The only thing that I didn’t like is power went out for two consecutive afternoon as there was a power issue in the area. But overall staying here is great. Do not use 40140 Marrakech as address when you uber, put Massira Social Living on the search bar. I got lost with the address given by expedia."

"Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor"

"The White Camel is a well appointed resort where guests can participate in a number of activities including camel rides. Massages, ATV/dune buggy rides, yoga and more. There are also beautiful infinity pools available at the resort. While my family assumed the weather would be warmer we were able to fill our visit with a number of insight experiences which made our stay well worth the visit!"

"So nicely designed and the tents were super comfortable. Food was excellent. "

"Staff cannot do enough to ensure comfort and calm. Sourced onwards taxi quote and drew me a map to local shop! Room absolutely spotless - fantastic nights sleep. Prepared a tasty omelette when my incoming friend’s plane was delayed and she reached hotel later than expected. Gorgeous sofas and marquetry in reception area."

"Reception staff including Moussa were very helpful. Restaurant service depended on server. Pool bar service was very slow. Property location and rooms were spectacular. "

"Stunning boutique hotel with attentive staff and a delicious French restaurant. The grounds are gorgeous and the main pool is the longest and most picturesque I have ever seen. Spectacular!"