Gitura Vacation Rentals

"First of all, the phone number listed for the property does not work. They do not have a listed email address to contact them at. They do not respond to messages sent through the Expedia app. Do not book with them unless you go in person. During the rainy season, the road is impassable. It was the main reason I did not make it to my reservation. The property is also isolated within a smallish forest and not located on the roadside. If the isolated location appeals to you, go ahead. Short version of my stay: I landed late in Nairobi and chose to stay with my host and attempt in the daylight. I tried to contact the guesthouse but no response. I had others try the number and they ran into the same problem. This happened the next morning as well as we attempted to navigate the flooded roads; still no answer. At that point, I did not feel comfortable staying at the property so I initiated the refund process (which was a nightmare experience aa well). The rooms could be amazing and the other amenities top notch, but I wouldn't know. What I do know is next time I'll book directly on a hotel's website. "

"I stayed at the Luke Hotel and Cravers, the entire month of December. I enjoyed the Holidays so much; I was sad to leave and return to the U.S. Christmas was special. with decorations, lights, trees everywhere and American Holiday music playing. Christmas Day: I was greeted with a gift from the staff, the pool, sitting area and Cravers was filled to capacity with children playing and of course Santa Claus was there with candy for us kids. The long established, Kikuyu culture, and charming and hospitable customs, welcomes the World. "

"The hotel was vreat"

"Rooms have no hand towels. I checked 3 rooms but all infested with cockroaches. I took pictures and reported to management "