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"Staff very helpful and excellent in their job "

"The hotel was clean enough. The water pressure was really low. The shower head was barely above my head. I wanted afternoon tea but the hot water machine in the lobby was turned off. When asked I was told it was only for breakfast. I would have used the small coffee maker in my room to heat water but when I pulled out the tray, there was a wet coffee bag in it. The under side of the tray area was nasty, so no afternoon tea. I asked for a refund for the days I'd paid for and wasn't going to use but was refused. They said it was because I reserved through Hotels.com, third party. Hotels.com reached out to Super 8 but they still refused to refund the remaining days. I paid for 5 days and stayed 2. My friend passed away the day I left. Stay at your own risk."

"Pool was closed. Wifi cost $5. TV didn’t work. "

"I just needed a place to stay for the night after a party. I didn't arrive till 10:30p. I was able to get checked in quickly, took about a minute. The room was in good condition. I slept well. There was a train sound when I was trying to fall asleep, even though I had ear plugs in, but didn't get woken in the night from it. Nothing they can do about that but thought I would mention it if someone was worried about sounds. I did not eat breakfast, so can't speak to that. "