Hotels near Giant Clam Sanctuary

"Room wasn't ready at check-in time. We arrived about an hour prior to check-in, they said they'd send housekeeping to the room immediately. We left to do some shopping and returned after our actual check-in time, and still had to wait another 30mins or so for the room to be ready. Room was reasonably clean but smelled damp and musty. No body wash in the shower, had to call housekeeping to send some up. Beds were comfortable. Had some issues with what was included in the room rate with Expedia and what the hotel had in their system. I paid a higher room rate to have one-way airport transfer included for 4 guests and a WST$50 hotel credit. There was no hotel credit, and when we checked out at 4.30am ready for our transfer I was informed they only had payment for one person's transfer in their booking system. I wasn't asked to pay again there and then, but I didn't receive the friendliest of farewells... "

"The gym was quite well equiped however there was really no place to do yoga or stretch, especially when busy. The room was well sized with a good layout. There are 2 pools - both very close to the dining/bar area - suggest during meal times that one pool is for children and 1 for adults. The manager - Nathan I believe - made a point to speak to his customers and certainly knew his staff well. A great choice to stay in when in Apia. "

"Staff are amazing and so lovely. Property is tidy and clean"

"Male bar staff were very rude & very unfriendly, they had an attitude issue towards us, shouldn’t be working in this area of industry, I found them to be quite annoying "

"The room I believe was nice but the first room we were givens aircon wasn't working. The breakfast menu was very limited and the room service continuosly interrupt us early and more than necessary throughout the day. "

"We had the BEST massages ever at the Manaia Spa. While the walk up to the spa is a bit ‘tired’ the walk is more than compensated by the thoroughly professional and therapeutic massages we experienced. The staff here saw that our needs were met at every interaction. It is good to see that this resort is endeavouring to build its good reputation under new strategic management. We have booked again for Christmas with the family. Our grand kids will LOVE the pool!!"

"I made reservations at this hotel and immediately canceled. I was denied a refund and found out they resold my room. This is called robbery by policy."

"air con in one of the rooms not working - reported to front desk but not fixed - kitchen items not working like hot water kettle and microwave "

"Loved our 2 night stay here, perfect beachfront location, room was beautifully presented, very clean, comfy bed, lovely clean crisp bedsheets & towels, loved that the beds also had a warm blanket, showers had hot water & a strong aircon. Loved the basic menu at the restaurant, food was flavorful, Curry was amazing, chop suey also very good. Staff were very friendly & helpful too, will definitely be back again."