Close to Old Port, Tilo provides amenities like a snack bar/deli. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Located in Centro Est, a neighborhood in Genoa, Tilo is near a metro station. Old Port and Port of Genoa Cruise Ship Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Fiera di Genova or Luigi Ferraris Stadium. Visit our Genoa travel guide
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Snack bar/deli
Things to do
Books
Family friendly
Mini-fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Luggage storage
Virtual front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
47 steps to reach entrance
Hardwood flooring in public areas
Tile flooring in public areas
Upper floors accessible by stairs only
More
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Bathroom
Bathrobes
Bidet
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with premium digital channels
Netflix
Streaming services
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Mini-fridge
Minibar
More
Air conditioning
Heating
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 35 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number IT010025B4S8WJFWP9
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Tilo Genoa
Tilo Affittacamere
Tilo Affittacamere Genoa
Frequently asked questions
Is Tilo pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Tilo?
As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Tilo on Mar 30, 2026 start from P3,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Tilo doesn't offer parking.
What time is check-in at Tilo?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Tilo?
Check-out is at 10:00 AM.
Where is Tilo located?
Located in Centro Est, this luxury affittacamere is within 1 mi (2 km) of Mercato Orientale Genova and Old Port. Port of Genoa Cruise Ship Terminal is 1.9 mi (3 km) away. Genoa Genova Brignole Station is 7 minutes by foot and Genoa Piazza Principe Station is 29 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Tilo Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Amenities
8.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
10 - Excellent
7
Rating 8 - Good. 0 out of 11 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 11 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 11 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 11 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Steve
Apr 7, 2025
Liked: Cleanliness
Disliked: Staff & service
The property has no front desk, but staff replied quickly to text messages and were very helpful and friendly.
There is no lift, so getting to the property requires one to climb many 50 stairs, which is a concern if one has heavy luggage, one is tired or one has even the slightest mobility issue. If it is all of the aforesaid, it is a real challenge getting in and out of the property.
The room was nice and spacious, but two of the beds were in a loft which required even more climbing up a spiral staircase.
If you are young and fit, this is a very nice place to stay, but if mobility can be a concern, this property may pose a challenge.
Great location of property. Large room. Full sized kitchen, huge bathroom with bathtub, decent sized foyer/entry and large bedroom.
Daniela
Stayed 5 nights in Mar 2025
Verified
6/10 Okay
Sarah J.
Aug 13, 2025
Liked: Cleanliness
Disliked: Staff & service
The location is great and the room itself was nice and even charming, but I wouldn’t stay here again:
- The check-in website takes a long time to fill out b/c country fields don’t populate correctly. We had to try about 5 times for each, and there are many (Country where passport issued, country of residence, etc. for each person).
- The web link to get in front door for the first time didn’t work and told us the function wasn’t available. The alternate method (code to lock box) also didn’t work. The company did respond and we got in, but it took a while.
- The wifi in the room was terrible to the point of being almost entirely unusable.
- The bathroom has a tub, but there is no shower curtain or barrier and you have to hold the shower head (attempting not to spray everywhere).
- Biggest issue: There are people onsite who are clearly staff, but when you walk through the common areas they don’t say hello and studiously avoid eye contact. It’s very strange and uncomfortable and makes you feel like you’re invading their space. I understand it’s not a hotel, but some basic courtesy would be nice.
- I could do without the repeated reminders that if you leave the door propped open, check out late, etc. you will be charged $200. It’s fine to post policies, but it’s a bit of overkill, especially combined with the unwelcoming staff.
All in all, it was a very strange experience.
Sarah J.
Stayed 3 nights in Aug 2025
Verified
2/10 Terrible
Nicolas
Jul 31, 2025
Disliked: Staff & service
Frais imprévus, difficile à trouver
La chambre d'hote est difficile à trouver, c'est très mal indiqué. De plus, les 15€ de taxe de séjour se transforment en 30€ de taxe de la ville à régler impérativement via un site internet douteux par carte bancaire.
Après avoir cherché l'hébergement pendant 1h, nous avons tenté de rentrer pendant 1h et c'est une cliente qui nous à ouvert. Il n'y a aucune réception
O apartamento está localizado em uma região vibrante, cercado por restaurantes, lojas e um supermercado, garantindo total conveniência.
Os ambientes são amplos, impecavelmente limpos e de alto padrão, oferecendo conforto e praticidade em cada detalhe. Totalmente equipado, o apartamento proporciona uma experiência acolhedora e funcional.
Top séjour chez Tilo, bon rapport qualité/prix.
La chambre Ferrari nous a bien convenu pour 3.
Bon service.
Instructions claires et simples disponibles par email.
Je recommande.
Der var skimmelsvamp i vindueskarmen. Udover det, var der ikke varmt vand i bruseren som i øvrigt også var i stykker. Elendigt bad. Udover det, så var der ikke billeder af værelset, da vi bookede, så det var ikke muligt at se værelset, men der var kun fotos af foyeren.
Sødt personale.