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Best Western Plus City Hotel

4.0 star property
Art lovers find inspiration in an on-site gallery while spa treatments rejuvenate the body, all with convenient coworking spaces near Genoa's most famous landmarks

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The Best Western Plus City Hotel in central Genoa features an impressive art collection. Guests can book spa treatments, shop nearby designer stores, or dine with kids at PESCIOLINO. Rooms include free WiFi, with coworking spaces near Teatro Carlo Felice and Palazzo Ducale.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P11,729
P13,476 total
includes taxes & fees
May 22 - May 23
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About this property

Best Western Plus City Hotel

  • Upscale hotel near Piazza de Ferrari
  • Located close to Teatro Carlo Felice and Palazzo Ducale, Best Western Plus City Hotel provides an art gallery on site, designer stores on site, and a coffee shop/cafe. The on-site restaurant, PESCIOLINO, offers brunch, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and luggage storage
    • A front-desk safe, coffee/tea in the lobby, and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 64 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
  • More amenities include:
    • Changing tables and baby baths
    • Bathrooms with hydromassage showers and bidets
    • 42-inch TVs with premium channels and DVD players
    • Wardrobes/closets, coffee/tea makers, and heating

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay

Service animals are welcome, and are exempt from fees

1 total (up to 22 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A1AB68KM8T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Best Western Plus City Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Plus City Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus City Hotel on May 22, 2026 start from P11,729, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Best Western Plus City Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus City Hotel?

Check-out is at noon.

Where is Best Western Plus City Hotel located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Teatro Carlo Felice and Piazza de Ferrari. Palazzo Ducale and Old Port are also within 10 minutes. Genoa Piazza Principe Station is 19 minutes by foot and Genoa Genova Brignole Station is 21 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 379 out of 688 reviews
Rating 8 - Good. 239 out of 688 reviews
Rating 6 - Okay. 49 out of 688 reviews
Rating 4 - Poor. 14 out of 688 reviews
Rating 2 - Terrible. 7 out of 688 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast,clean and good service by the staff
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, very central location. Plenty of transport links nearby and options for culture, food, shopping etc.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Noury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a killer location, great staff and amenities.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT hotel for business or pleasure

This is my third stay here and I'll definitely be back. The staff are very helpful, the rooms are clean and comfortable and the breakfast is fantastic.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Calina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace rooms have a beautiful view of Genoa and the staff were excellent
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely located in the city so everything from there is walkable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and in a quiet place!Food at the restaurant was great and amenities in the room too!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ellen

Liked: Property conditions & facilities, room comfort
A bit pricey for our normal budget but worth it. Amazing breakfast spread, good location, easy to walk to the harbor and wander the ancient streets. Just a 20 minute walk from the train station
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Bjorn Jervell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location to explore Genoa. The room was clean, and the breakfast was nice. Very good service.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Leif

Stay in Genoa

We stayed in Genoa 4 nights. Very nice hotel, w/ AC, it was very hot outside. Nice staff and breakfast.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Johena

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Maureen

Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. It is in the Centro Storica, just steps from the Teatro Felice. However, it is located on a little side street off of via Roma, so it is very quiet and peaceful. The hotel is clean and modern, and the staff was pleasant, professional and very helpful concerning questions about the city.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Bram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff. Great location for dining choices and sightseeing. Air con never did work and problems with door keys working every time we left. Super annoying. This is NOT a 9 out of 10. 8 at best.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024