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Phela Grande Hotel

Photo gallery for Phela Grande Hotel

Front of property
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Presidential Suite | In-room safe, desk, free WiFi
Family for Three Standard (2nd Floor) | In-room safe, desk, free WiFi

Overview of Phela Grande Hotel

Phela Grande Hotel

3.0 star property

3.8/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Business services
  • Laundry
Magsaysay Avenue, General Santos, 9500

Explore the area

  • Popular LocationQueen Tuna Park9 min walk
  • Popular LocationNotre Dame of Dadiangas University12 min walk
  • Popular LocationT'boli Settlement12 min walk
  • AirportGeneral Santos (GES)38 min drive

Room options

About this area

General Santos

Phela Grande Hotel is located in General Santos. KCC Mall of Gensan and Robinsons Place Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Tuna Park and St. Paul Novitiate Park.

What's nearby

  • Plaza Heneral Santos - 5 min walk
  • Queen Tuna Park - 9 min walk
  • General Santos City Museum - 9 min walk
  • Notre Dame of Dadiangas University - 12 min walk
  • T'boli Settlement - 12 min walk

Getting around

  • General Santos (GES) - 36 min drive

About this property

Phela Grande Hotel

3-star hotel
Take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services at Phela Grande Hotel. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, a banquet hall, and newspapers in the lobby
  • A front desk safe, luggage storage, and meeting rooms
Room features
All 58 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks


English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Eduardo


  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower


  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water


  • Desk
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Frequently asked questions

Is Phela Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phela Grande Hotel?

Self parking is free at this property.

What time is check-in at Phela Grande Hotel?

Check-in begins at 2 PM.

What time is check-out at Phela Grande Hotel?

Check-out is at noon.

Does Phela Grande Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Phela Grande Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of Plaza Heneral Santos, Queen Tuna Park, and General Santos City Museum. Notre Dame of Dadiangas University and T'boli Settlement are also within 15 minutes.

Can I cancel my reservation for free at Phela Grande Hotel and receive a full refund?

Yes, Phela Grande Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Phela Grande Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 2 out of 11 reviews" "
" "5 - Excellent 18%
Rating 4 - Good. 6 out of 11 reviews" "
" "4 - Good 55%
Rating 3 - Okay. 2 out of 11 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 1 out of 11 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 0 out of 11 reviews" "
" "1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Verified traveler
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019

2/5 Poor

Traveled with partner
Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/5 Good

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

3/5 Okay

Verified traveler
Liked: Cleanliness, room comfort

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Side trip to Gen San
Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

4/5 Good

Dave B, London UK
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean, friendly place to stay
Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.

3/5 Okay

Verified traveler
Liked: Staff & service