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East Asia Royale Hotel

Photo gallery for East Asia Royale Hotel

Front of property
Standard Double or Twin Room | Desk, blackout drapes, rollaway beds, free WiFi
Desk, blackout drapes, rollaway beds, free WiFi
Desk, blackout drapes, rollaway beds, free WiFi
Superior Room | Desk, blackout drapes, rollaway beds, free WiFi

Overview of East Asia Royale Hotel

East Asia Royale Hotel

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.8/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business services
Map
National Highway, General Santos, 9500

Explore the area

  • Popular LocationSt. Paul Novitiate Park3 min walk
  • Popular LocationKCC Mall of Gensan8 min walk
  • Popular LocationNotre Dame of Dadiangas University16 min walk
  • AirportGeneral Santos (GES)39 min drive

Room options

About this area

General Santos

Located in General Santos, East Asia Royale Hotel is in an area with good shopping. St. Paul Novitiate Park and Bunga Spring are local attractions and those in the mood for shopping can visit KCC Mall of Gensan and Robinsons Place Gensan.

What's nearby

  • St. Paul Novitiate Park - 3 min walk
  • KCC Mall of Gensan - 8 min walk
  • Robinsons Place Gensan - 9 min walk
  • Notre Dame of Dadiangas University - 16 min walk
  • General Santos City Museum - 7 min drive

Getting around

  • General Santos (GES) - 37 min drive

About this property

East Asia Royale Hotel

3.5-star hotel
A free roundtrip airport shuttle, dry cleaning/laundry services, and a business center are just a few of the amenities provided at East Asia Royale Hotel. The onsite restaurant, Royal Lounge, features international cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A front desk safe, luggage storage, and tour/ticket assistance
  • A banquet hall and concierge services
  • Guest reviews say good things about the proximity to shopping
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Royal Lounge

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

Frequently asked questions

Is East Asia Royale Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at East Asia Royale Hotel?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at East Asia Royale Hotel on Jan 3, 2023 start from P 2,711.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at East Asia Royale Hotel?

Self parking is free at this property.

What time is check-in at East Asia Royale Hotel?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at East Asia Royale Hotel?

Check-out is at noon.

Does East Asia Royale Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is East Asia Royale Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of St. Paul Novitiate Park, KCC Mall of Gensan, and Robinsons Place Gensan. Notre Dame of Dadiangas University and General Santos City Museum are also within 1 mi (2 km).

Can I cancel my reservation for free at East Asia Royale Hotel and receive a full refund?

Yes, East Asia Royale Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to East Asia Royale Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 18 out of 66 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 30 out of 66 reviews" "
" "4 - Good 45%
Rating 3 - Okay. 8 out of 66 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 7 out of 66 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 3 out of 66 reviews" "
" "1 - Terrible 5%

3.9/5

Cleanliness

3.8/5

Staff & service

2.8/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

zhernan, SAN FRANCISCO
Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
Stayed 2 nights in Mar 2022

3/5 Okay

Jose Lorenzo
hot and cold shower not functioning well
Stayed 2 nights in Nov 2021

5/5 Excellent

ROBERT
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Was wonderful. Staff was excellent. Good Breakfast. Clean room
Stayed 2 nights in Sep 2021

4/5 Good

Arthur
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay
It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Stayed 6 nights in Jul 2020

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

2/5 Poor

Kim, Denver, Colorado
Business traveler
Disliked: Staff & service, amenities
The hotel sits on the primary road access going through town. The front desk staff was not accommodating nor helpful when travel plans dictated early departure. As long as you don't change the system, come and go on time, do not need anything; you should be fine. If you are a business traveler, this is not a good hotel to stay in.
Stayed 6 nights in Feb 2020

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and customer oriented. Highly recommended to everyone
Stayed 1 night in Feb 2020

2/5 Poor

Justin, Dallas
Traveled with family
Liked: Staff & service
Made a minor mistake for not saying 2 person, which carries a fee if done at the hotel. Was charged extra because of this mistake. Make sure to double check you get this correct- there will be no sympathy at the hotel. If you do 2 people on expedia You will not be charged the Extra. Hotel staff is very nice overall as always- only problem is the hotel is highly dated- needs overall update.
Stayed 2 nights in Dec 2019

3/5 Okay

Richard
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A nice hotel fo
East Asia Royale Hotel one of the finest hotels in General Santos City.
Stayed 3 nights in Dec 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019