Search Vacation Homes in Gatlinburg

"The girl at the front desk did not have a clue on how to check people in. I requested a handicap accessible room when I did my reservation. We did not get a handicap accessible room even though she told me she would find us one. On my second day, my room key did not work. I stood in line at the desk while she tried to check other people in for a long time she had no clue on how to find people’s reservations. The breakfast was cold on the first morning and on the second morning the little muffins were not filled. Our TV did not work, but the maintenance man gave us a new one."

"Hotel could use a bit of modern touch. Room is advertised with a fireplace. What they don’t advertise is they do not supply wood to burn in the fireplace nor do they sell it. I appreciated they offer breakfast but the eggs were literally on the cold side. Overall even with the few issues I had with the hotel I would recommend if you’re looking for a lower price stay. "

"The bed uncomfortable and has dust mites I had many bites on my legs and neck. and bed room was old dirty and ugly "

"Yes "

"good quality of breakfast"

"Didn’t eat breakfast "

"Our room wasn’t ready when we arrived, so they upgraded us. Kinda of happy it wasn’t ready because we got an amazing room, very roomy, clean, with an Amazing view. The staff was super nice, specially Robert. My kids loved the Waterpark and the Escape room. Bottom line we won’t be staying at any other resort but this one in the future."

"The room was old. The floors were not properly vacuumed. No hair dryer "

"Staff, Bethany, was so accommodating to our family. Great area, clean, good breakfast, comfy A/C and beds"