Chalet Village, a neighborhood in Gatlinburg, is home to this cottage. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ober Mountain and Anakeesta. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Gatlinburg Space Needle, a top attraction not to be missed. Visit our Gatlinburg travel guide
Is Rustic Gatlinburg Chalet w/ Hot Tub: 2 Mi to Town pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Rustic Gatlinburg Chalet w/ Hot Tub: 2 Mi to Town?
Check-in start time: 4:00 PM; Check-in end time: 12:00 AM.
What time is check-out at Rustic Gatlinburg Chalet w/ Hot Tub: 2 Mi to Town?
Check-out is at 10:00 AM.
Where is Rustic Gatlinburg Chalet w/ Hot Tub: 2 Mi to Town located?
Located in Chalet Village, this cottage is within 3 mi (5 km) of Ober Mountain, Great Smoky Mountains National Park, and Anakeesta. Gatlinburg Convention Center and Ripley's Aquarium of the Smokies are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Rustic Gatlinburg Chalet w/ Hot Tub: 2 Mi to Town Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
7.0
Amenities
7.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
Reviews
Verified review
8/10 Good
Robert
Aug 3, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Over all it was a nice comfortable place to stay, the parking was tight for a small suv and full size truck
The cabin was a total mess. It had been destroyed by a plumber and could not be rented. However, we drove over 4 hours to find out. No call, no refund and could not find another rental for us. We found one for ourselves.
Stayed 2 nights in Mar 2026
Verified review
4/10 Poor
Laurie
Jan 1, 2024
Disliked: Cleanliness
The only thing we liked about it was that the heating and cooling worked well. The things that we hated was the extremely steep driveway that wasn't mentioned in the description. Our truck almost didn't make it up the hill. The entrance to the driveway was also very narrow awkward. Another thing they failed to mention was that it was a 2 story cabin. All the bedrooms were upstairs. The stairs were steep and narrow. If I'd known about that, I wouldn't have brought my mother-in-law. She has bad k ees and it was very difficult for her to get up the stairs. We had to assist her each time. Also, one of the beds was supposed to be queen size and it was full size. That was a problem also. They lied about that. The bedrooms were so small. There was only enough room in each one for a bed and a nightstand. My mother-in-law's sheets were wrinkled and had dirt all on the fitted sheet. And there was only one TV in the cabin. Not all of the outlets worked and there was garbage under the king size bed. It was BY FAR the worst cabin we have ever stayed in the Smokey Mountains.
Stayed 5 nights in Dec 2023
Verified review
6/10 Okay
Maria
Jan 20, 2024
Disliked: Communication
Weekend Ski Trip
I agree with many points Laurie made. If it has been advertised that the chalet was on a steep hill, I would never have booked it. We were two families of 6 people. We did not have room in the “driveway” for both vehicles, so one car had to park on a second higher hill in someone else’s drive. Additionally, there was no queen bed as advertised. Instead, there were two double beds and a king. In the smallest room, there was only one bed-stand, but no other furniture to set items on. Also, the closet was locked so we are not able to use it to put our clothes in. The stairs in the house were very steep and narrow so only one person could go up or down at a time. There was a crack in the toilet seat in the bottom bathroom so that it kept pinching my leg when I would use the restroom.
Check in was listed as after 4pm. We got there at 4pm and people were still cleaning the chalet. I waited five minutes before asking how much longer they would be. The gentleman I spoke to said they would be done in a few minutes but was not respectful about it. We had to go back down the hill because there was no room for us and his truck to be in the drive. Finally, about 15 minutes later they came down and we were able to go back up.
I contacted the owner via text asking if there were any special instructions besides the email we were sent. We never received a response.
Overall, it was a cute, small place. We just wouldn’t go again because of the steep driveway.