Hotels near Garuda Mall

"Room was spacious w nice touches. House-keeping was immaculate. However I had a terrible experience dining at the lapis Resturant. There were mosquitoes and my party and I waited for almost an hour before realising part of our order was not keyed in. It was a super disappointing experience for my party which included my CEO. And afterwards, the hotel sent hotel merchandise like a scarf, etc, to some of us to make up for the poor service and I did not receive anything. This is again a very inconsistent and inconsiderate service. "

"Reception is very slow & does not work efficiently"

"Rooms are too loud. Someone can hear the neightbours."

"Genuinely helpful staff, awesome food "

"Good clean hotel with good size rooms. Value for money"

"This was my second time staying at this hotel and I think I enjoyed it even more than the first time. The service was excellent and the bed was very comfortable. The in room dining was prompt and very good. I would stay here again. "

"Breakfast was delicious and had a very nice variety of food. The staff were friendly and provided great service. The rooms were clean, air conditioned, and spacious."

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"good"