Hotels with smoking rooms in Gallipoli, Puglia

"fantastic Service, location is superb, Very good Rooms, very helpful team and Receptionist"

"We were unable to check in for our first night due to an unexpected illness, and although I contacted the property (through Hotels.com) to explain the situation, they were unwilling to offer any flexibility or even a partial reduction. I understand the stated cancellation policy, but I had hoped for at least a small gesture of goodwill, especially since we arrived in time for the second night and had contacted them promptly to explain the situation. This kind of rigid approach feels short-sighted, as it leaves the impression that in such a tourist-heavy location, individual guests don’t really matter. The property itself was fine once we arrived, but the experience with the policy left a poor impression."