Gaintza Hotels

"Rooms were clean and nicely appointed. Great location! The breakfast buffet was a bit overpriced but good. Would have liked to see better gluten free options/bread. "

"Top "

"Fabulous hotel. Very clean. Staff lovely. Parking on site was a bonus. About 20 minutes walk into the old town. Five minutes to the promenade. We ate in the hotel, it was very nice. "

"Great room beat costumer service staff at the reception go beyond to help and make you feel great! Extremely kind staff "

"Room was amazing with wraparound balcony and separate seating area which was perfect as we had to stay in with the dog due to the fireworks. "

"Our stay at this hotel was truly exceptional from start to finish. We were delighted with our beautiful room featuring a stunning roof window that offered breathtaking views of the sky - it added such a special touch to our experience. The breakfast was absolutely wonderful, with exceptional quality throughout. Every item was clearly made with fresh products, and the attention to detail was evident in every bite. The service during breakfast was equally outstanding, with staff who were attentive and genuinely warm. What truly set this hotel apart, however, was their service after our stay. I accidentally left my AirPods behind after checkout, and when I contacted the hotel, they immediately offered to ship them to me via DHL/UPS without hesitation. This level of care and responsiveness is rare and deeply appreciated. From the accommodations to the dining to the exceptional customer service, everything about this hotel exceeded our expectations. We will absolutely be returning on our next visit. Highly recommended!"

"Yes!"

"Nice hotel - walking distance to central San Sebastián, though admittedly, a 20 min walk. Great, friendly staff."

"Eu gostaria de deixar registrado a extrema gentileza e profissionalismo do atendente que nos recebeu. Realmente é um profissional de destaque e que merece o reconhecimento"