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Haiya

4.0 star property
Travelers find tranquility at this upscale ryokan where mineral-rich hot springs and a serene Japanese garden offer a peaceful retreat

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Haiya ryokan near Awara Hot Spring features five natural hot springs for unwinding after exploring its peaceful Japanese garden. This upscale retreat offers rejuvenating spa services, including massages and aromatherapy treatments, for a complete relaxation experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is P16,938
P20,611 total
Jun 1 - Jun 2
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About this property

Haiya

  • Upscale family-friendly ryokan near Awara Hot Spring
  • Located close to Fujino Genkuro Memorial Hall and Shibamasa World Amusement Park, Haiya provides an indoor mineral hot spring (onsen) and a Japanese garden. For some rest and relaxation, visit the 6 hot springs, and indulge in a body treatment, reflexology, or a facial. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Full breakfast (surcharge), free train station pick-up, and hot springs on site
    • An electric car charging station, concierge services, and luggage storage
  • Room features
  • All guestrooms at Haiya boast comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Highchairs, baby baths, and children's dinnerware
    • Bathrooms with bidets and shower/tub combinations
    • 40-inch flat-screen TVs with satellite channels
    • Private yards, separate sitting areas, and refrigerators

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring dinner at the hotel must arrive before 7 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Equipment fee: JPY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Haiya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Haiya?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Haiya on Jun 1, 2026 start from P16,938, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Haiya?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Haiya?

Check-out is at 10 AM.

Where is Haiya located?

This family-friendly Awara ryokan is located in a regional park, within a 5-minute walk of Awara Hot Spring and Fujino Genkuro Memorial Hall. Shibamasa World Amusement Park and Naritasan Kuzuryu Temple are also within 3 mi (5 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 48 out of 69 reviews
Rating 8 - Good. 14 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a private bath. The room, staff and experience set the standard by which all future accommodations will be measured. One just has to allow themselves to succumb to all things Haiya!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful ryokan we have ever stayed at. The food was delicious with a great variety and the staff explained the menu. The owner came to greet us at dinner and as we were leaving, it was great to meet her. The rooms were amazing and well put together with so many thoughtful touches. I really enjoyed the private garden and bath each morning. The futons were the most comfortable futons that I’ve had. The staff also took great care to help us ship our luggage to our next stay. Very much looking forward to coming back here and staying longer!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ka Man Carman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience of staying this historical hotel is amazing, the staffed are polite and helpful from check in to check out. The public onsen is spacious and comfortable. The fusion food are creative but under average. My room type with an onsen inside also, the garden view is good
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Gary

Food was fabulous & plentiful!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ガーデンスイート、最高でした😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宴会場での食事は良かったのですが、部屋別に仕切りをおいて有れば、なお良かったです。 直ぐお隣の方々の様子を見ないですむので。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Takayama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

NORIO

Liked: Cleanliness, staff & service, property conditions & facilities
落ち着いて過ごすには良い場所です
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ミエコ

歴史を感じる旅館でした スタッフの方は皆さんとっても感じ良かったです。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

AMANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変　いい旅館で食事も満足で、部屋は過去1番満足でした。 スタッフの対応も、全ての方が　二重丸でした。 是非、来年も行きたいし
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ヒデユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回、結婚30周年で利用させていただきました。部屋も広く館内も清潔で気持ち良かったです。食事は地物がふんだんに使われており、少量多種で非常に満足しました。温泉は早い時間の利用だったせいかほぼ貸切の状態でのんびりつかることが出来ました。また、スタッフも会うたびに挨拶があり対応も丁寧でした。帰りには玄関先で女将さんとの記念撮影にも応じてくださり記念になりました。 次回福井に来る時があればまた利用させていただきたいと思います。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

かよこ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフも親切で丁寧な接客
Stayed 1 night in Oct 2024
Verified

8/10 Good

YUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応が良くとてもゆっくり過ごせました。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広く新しい部屋、美味しい食事、肌に優しい温泉、温かい接客
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客最高でした。また部屋のみならず、館内自体がとてもきれいでした。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

こうし

Liked: Staff & service, amenities
館内の方が優しかった
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族で滞在しましたが、全員、快適に過ごせました。
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対応で、部屋での食事になりましたが、快適に過ごせました。
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

今回は義母の米寿のお祝いを目的に、義妹の家族と９合計９名で宿泊をしました。　事前にこの件を伝えていました。 それを配慮して頂いたのか、食事の部屋はとても広くて天井に絵が描かれたとても素晴らしく貸し切りになっていました。料理の内容も普通より多分凝った内容でとても美味しかったです。途中、女将様から米寿のお祝いを直接頂くというサプライスもあり、おもてなしの面ではとても素晴らしかったです。 しかし、残念な点があります。担当していただいた仲井さんが部屋の中や給仕中によく咳をしていました。 マスクをしていましたが、このご時世なのでとても心配です。　もちろん灰屋さんでお客様の入館時と同様、体温検査、体調検査をされているでしょうから安全と思いますが、少し不安が残りました。　事前にＯＯなので咳がだますがご心配なくとの説明が欲しかった。 総合的にその点が無ければ、満足できる旅館と思います。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Kiyoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く、清潔です。部屋係のかたはとても感じ良くて、満足な滞在でした。お風呂もいい感じでした。 伝統ある施設は、往々にして一見さんに横柄な態度がみられることもありますが、スタッフはみなとても感じのいいかたばかりでした。素晴らしいです。
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気遣いが隅々まで行き届いていて、すごく思い出に残る旅にする事ができました。 また利用したいと思っています。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な対応の老舗旅館

電話での対応も親切で、丁寧な接客、清潔で快適な空間の老舗旅館。フロントはもちろん、中居さんの対応も気持ちの良いもので、素敵な時間が過ごせました。お風呂は広々としていて、岩盤浴でリラックス出来ました。アメニティも揃っています。のんびりしたい時にまた訪ねたいです。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

眺めサービス良かった

部屋は眺めがよかったです。禁煙の部屋が無くて事前に消臭をお願いしました。空気清浄器もあり全然たばこのにおいがなく快適に過ごせました。ただ、加湿するためタンクの水を入れようと中を見たらカビがついてたので止めました。部屋食は料理もおいしかったので満足しました。色々r帰りは従業員で送ってくださったので良かったですが、早く出発しないとと少し焦りました。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ最高！

コスパが良いです。お料理の量も丁度良く、スタッフの対応も丁寧でした。芦原温泉に行く際はまたお世話になりたいと思います。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
創業が古い割にはお部屋にコンセントの数も多く、お部屋は清潔でメンテナンスも行き届いていると思いました。ドライヤーがイオンドライヤーで無かったことだけが残念でした。 しかし、今時部屋食で仲居さんも楽しい方でしたし、観光についての質問にフロントの方もいろいろ調べてくださり、JR芦原温泉駅まで送っていただいたり、その後、観光協会に預けた荷物の事でも連絡をしていただいたりで、機会があればまた泊まりたいと思います。
Stayed 1 night in Jul 2019