Hotels with Bars / Lounges in Frisco, Dallas

"The hotel is beautiful and in a beautiful area with beatiful view..BUT the service could have been better it did not align. I felt the carpets needed cleaning especially with some guests having their pets. I simply expected more for price and location. Staff did not go above and beyond to accomodate. "

"I love it "

"Good"

"Clean"

"First time visiting Frisco. Location was great. Breakfast attendants were kind and the breakfast was very good. Fitness center was nice. Rooms were good but very outdated. Mildew smell but kept fan on and it was fine. Beds were comfortable. Housekeepers were nice & efficient. Check in was smooth. Night audit agent & daytime female agent were kind. However, the front desk agent named Clarence was utterly one of the most standoffish & arrogant human beings we’ve ever met. He kept an ear pod in his ear during his shift, actively on personal phone calls and seemed annoyed when my mother requested housekeeping one time during our 4 night stay. Very unfriendly and should not be in hospitality. Then, while having breakfast, ourselves and other guests overheard him speaking loudly on his cell phone, patronizing someone that apparently works for him, as he is a coach for a second job, it was super disrespectful and unprofessional. It was very interesting to find out that the hotel receives many complaints, yet he is still working for Comfort Inn with this type of negative attitude and unprofessionalism. I previously worked in hotel management for properties in Miami Beach and this would not be tolerated after even one instance. It was the only negative during our stay. Overall, we enjoyed our time at this location. I would suggest that Michael, the hotel manager, get with Clarence and give him some one-on-one training on guest service and etiquette."

"Clean room!"

"The property is in excellent shape! The room was spacious and comfortable. Great amenities. Cook to order breakfast was included."

"Clean room and housekeeping . Friendly front desk"

"We had high expectations for this hotel. This hotel exceeded those expectations. The staff were very friendly and helpful, and enhanced our experience further. The rooms were excellent and extremely clean, and housekeeping paid attention to every detail, big and small. Its location near the Star District and the Ford Center made it an exceptional place to stay. Overall, this hotel was one of the best properties I have stayed at, and would recommend all visitors to Dallas to stay at this hotel."