"This is a beautiful hotel with spacious clean rooms. It is located close to restaurants and shopping. The spa is immaculate and the staff is very helpful. We had an amazing view of the mountains from our balcony."
"I stayed at the Big Sky Hotel & Spa on my way back from Milan, and this place is simply amazing! Everything about the stay was absolute perfection:
1. Location & Views: The location is incredible, featuring a breathtaking view of the glacier.
2. Spa Facilities: The spa area is top-notch, complete with both a relaxing sauna and a swimming pool.
3. Service: The staff at the reception were extraordinarily welcoming and helpful.
4. Rooms & Style: The room was huge, beautifully styled—seriously, wow!—and the overall theme throughout the hotel is wonderful.
I highly recommend staying here; it is easily my favorite hotel of the season!"
"We loved it here! The hotel felt very up to date, clean and safe (just wish they had elevators - the stairs are extremely narrow and hard to navigate). Our room was lovely and comfortable. You can add on breakfast as an additional cost and buy a coffee, hot cocoa, etc (although it’s 4 EUR for just half a cup lol). Great location as well - down an alleyway right by a main street! Lots of restaurants, shops, etc just 1 minute away. This hotel is also very inexpensive!"
"A rocky start, but an absolutely wonderful recovery!
Hôtel des Muses has a fantastic location directly across from beautiful Lake Annecy, in a peaceful area just a short walk from charming shops and restaurants. The secure gated parking is another excellent advantage.
Our stay began with some disappointment: the annex room was dated, did not offer the promised partial lake view, and had maintenance issues, including nonfunctioning AC and plumbing problems. It was not what we expected from a superior room.
Since we were staying for 2 more nights, after enjoying the nice breakfast buffet, we visited the front desk: the hotel team responded with genuine care and professionalism. Two wonderful staff members listened to our concerns and arranged an upgrade to a beautifully renovated room with a partial lake view and a lovely outdoor space, it completely transformed our experience.
Although the hotel could benefit from minor improvements to outdoor maintenance, basic amenities, and older rooms, we truly enjoyed the remainder of our stay. We are especially grateful to the team for listening, taking action, and helping us enjoy our time in Annecy.
Thank you for turning a disappointing beginning into a memorable and enjoyable stay. With a little more attention to detail, Hôtel des Muses could be truly exceptional!"
"Good property in Annecy. However, the unit was much smaller than on the pictures. It doesn’t have ac, be aware if you travel in the summer.
Very basic.
Located far from the centre, so a lot of walking or using bus plus walking.
Not expensive compared to more central properties.
Secured parking."
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