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"I was in Franklin for just one evening and had booked at the Franklin Terrace Bed and Breakfast. I had not noticed that I was not on the first floor and since I have issues with stairs I mentioned this to Paul. There weren't any rooms on the first floor so he offered to give me a refund if I wanted to go somewhere else. I decided it would be ok for one night if I just used my backpack and left my suitcase in the car but Paul figured out a solution in a larger cottage room that I could use and not have any stairs and he didn't charge me for the extra cost. There were a lot of things going on at the place when I arrived, the AC was being fixed, a window had been broken in one of the rooms and Paul was dealing with that besides finding me the perfect room. Breakfast was delicious and during that time Paul told us about the history of this B&B. Paul definitely made the stay welcoming and made sure I had everything I needed."

"Did not use amenities or eat breakfast"

"Attentive and professional staff. nice, quiet location. Enjoyed our stay"

"The property was clean and fairly quiet. Parking was plentiful. I had no issues with the property. I enjoyed my stay."

"Staff was very attentive to our problem. Parking was great. Very close to the Performing Arts Center, which was where we were seeing a comedy show."

"A vintage but modernized hotel. Charming hotel."

"This is a great hotel with a very friendly and helpful staff!"

"Good parking. Washer dryer avaliable. Restaurant actoss the street, thru hiker rates available "