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Star Inn Hotel Frankfurt Centrum

Travelers enjoy cocktails by the pool or venture to nearby Festhalle Frankfurt, all while staying connected with fast WiFi throughout the property

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Located in Frankfurt's heart, Star Inn Hotel Frankfurt Centrum combines comfort with practicality. Guests relax with drinks at the bar, use convenient dry cleaning services, and connect to WiFi from their rooms. Previous visitors consistently praise the attentive, helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

Frequently asked questions

Does Star Inn Hotel Frankfurt Centrum have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Star Inn Hotel Frankfurt Centrum pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Star Inn Hotel Frankfurt Centrum?

Check-in start time: 3:00 AM; Check-in end time: anytime.

What time is check-out at Star Inn Hotel Frankfurt Centrum?

Check-out is at noon.

Where is Star Inn Hotel Frankfurt Centrum located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Festhalle Frankfurt. Congress Center Messe Frankfurt and English Theatre are also within 15 minutes. Platz der Republik Tram Stop and Güterplatz Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 456 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Preis-Leistungsverhältnis, saubere Zimmer, freundlicher und engagierter Service, Familienzimmer angenehm gross, nichts zu bemängeln
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

S.Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut angenehmes Hotel, freundliches Personal, sehr zentral am Hauptbahnhof gelegen und sauber. Sehr gerne wieder
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Nice hotel in the center of Frankfurt. Spacious room and very clean. We especially liked the balcony. Wanted to stay on the way back but the family room was booked.
Stayed 1 night in Jul 2020
Verified

8/10 Good

MiguelAngel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. I like it I will recommend you my colleagues and friends
Stayed 1 night in Aug 2020
Verified

8/10 Good

SKS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kamer douche etc waren prima, personeel was zeer vriendelijk. ` s avonds -en s´nachts veel overlast van rumoer van schreeuwende klanten in de tuin van een naburig cafe
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ehr freundliches Personal und akurat sauberes Hote

Sehr freundlicher Empfang, sehr sauberes gepflegtes Hotel, großes Zimmer und selbst bei offenem Fenster am Samstag war schlafen problemlos möglich. Das Frühstück, derzeit Corona bedingt to Go, war super Lösung und hat und einen guten Start in den Tag bereitet. Mittels Bestellformular, kann sich jeder sein gewünschtes Frühstück zusammenstellen und für 8 Euro wirklich gerecht. Das Personal der Rezeption ist unheimlich freundlich. Die Zimmerreinigung sehr akurat. Kurzum , zwar nicht die allerbeste Lage (arabische Szenekneipen) , aber ein super Hotel, sehr zu empfehlen. Wer wie wir, ein Hotel in Nähe des Hauptbahnhofes benötigt, dem kann ich wärmstens dieses Hotel empfehlen. (8min Fußweh Hotel-Hbf)
Stayed 1 night in Jul 2020
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stora rum som passar familjen bra. Ok läge
Stayed 1 night in Jul 2020
Verified

8/10 Good

Rungruedee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location easy to travel reasonable price
Stayed 1 night in Jul 2020
Verified

8/10 Good

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Hôtel bien placé près de la gare. Bon accueil et personnel serviable en ces temps de Covid.
Stayed 1 night in Jun 2020
Verified

6/10 Okay

italiano

Disliked: Staff & service
Pulizia ok, il personale non conosce l'italiano. il bagno privo di bidet e la tv senza alcun canale in italiano
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon établissement, rien à redire. Cependant, l'hotel est situé proche de la gare, qui n'est pas très bien fréquentée. Attention à ne pas sortir trop tard la nuit.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

We booked the hotel for an overnight stay on our way back home and it was perfect for what we needed. Super easy underground parking (17 euros a night), very quick check in and a huge room (though the bathroom could have been a bit bigger). A few blocks from the train station, we would definitely consider staying here if we return.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war zweckmäßig, sauber und hat das versprochen, was ich und meine Familie erwartet hat.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very close from the train station, very easy to find, so close to Sky Plaza and the Messe
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Basic amenities provided, would be good if bedroom slippers were provided as well
Stayed 2 nights in Jan 2020
Verified

8/10 Good

JYUN-TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點近火車站，房間乾淨
Stayed 1 night in Jan 2020
Verified

6/10 Okay

RENATA SILLUZIO

Liked: Staff & service
Disliked: Cleanliness

Boa localização

O Hotel fica muito perto da estação central porém no quarteirão que antecede a sua entrada era sujo com pessoas drogadas, o que nos incomodou muito pois estávamos com crianças.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The room is super clean and comfortable.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Gwey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator was equipped. Reception kept our luggage until the afternoon during city tour.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

GYEONGWON

Liked: Staff & service, property conditions & facilities

후기

크게 별다를 것 없는 숙소. 역에서 그렇게 아주 가깝진 않았다. 방은 무난하고 탄산수 1병 프리
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

seongjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

깨끗하고 좋았습니다.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The badsheets seem not to having been replaced and the pillows were terribly unconfortable.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 깨끗함. 전반적으로 매우 만족.

<방 상태> 방은 조금 좁은편이었지만 매우 깨끗했습니다. 화장실이나 시설들 모두 깔끔하고 깨끗해서 좋았어요. <위치> 프랑크푸르트역에서 도보 가능 거리이긴 한데, 무거운 케리어 끌고 가니까 조금 힘들었어요. 보도가 돌로 깔려있어서 케리어 끌고 가기에 좋은 길은 아니었거든요.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff made it a pleasure to stay at the Inn. The location was excellent and overall good value - well worth the stay!
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Rude Unfriendly Lady at Reception

After 30hrs of travel from Syd we arrived exhausted at around 8am. Most hotels are happy to check their guests in early if the room is available. We thought if the room wasn’t available we would ask for recommendations for breakfast and sight seeing until check in was possible. While my husband was parking the rental I went to reception and was greeted by an unfriendly lady with the initials BE. I gave her my name and she proceeded to check me in in cold silence. My husband joined me at the desk and we started discussing what time we should check out as our 2 young kids will be jet lagged and up early. At this point BE interjected ‘you’ve arrived 7 hours early will you be checking out at 8?’ I was stunned as we have never been asked to check out early just because we checked in early and out of shocked replied ‘we’re happy to check out whatever time you’d like’. To break the awkward silence that followed I asked whether it was ok for us to park on the street out front to which she replied ‘it changes all the time. I don’t walk the streets everyday just to check’. My husband paid for the tourist tax and I felt she was friendlier towards him. In the lift I asked if he felt like she was friendlier or was I being paranoid and he replied ‘yep she was nicer to me. She’s probably racist’ as I’m of Asian descent and he’s western. The rooms were decent enough but I would not choose to come back. I’d rather pay more just to be treated like a fellow human being sharing the same planet.
Stayed 1 night in Dec 2019