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Hey Lou Hotel Frankfurt Airport

Riverfront hotel with airport shuttle service and a 24-hour business center

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Electric vehicle charging station
Reception
Dinner served, Regional cuisine, garden views
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Twin Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Single Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • The Squaire - 6 min drive - 9.2 km
  • Gateway Gardens - 6 min drive - 10.9 km
  • Deutsche Bank Park - 10 min drive - 17.6 km
  • Jahrhunderthalle - 13 min drive - 19.8 km
  • Frankfurt Trade Fair - 13 min drive - 21.0 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site Regional cuisine restaurant, Craft-Beer-Brewery, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 4 meeting rooms, luggage storage, and a bicycle cleaning area
  • A gift shop, a front-desk safe, and bicycle tour information
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

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P4,414 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking at Hey Lou Hotel Frankfurt Airport?

Self parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and 11.5 mi (18.5 km) from Deutsche Bank Park. Financial District and Jahrhunderthalle are also within 16 mi (25 km). Eddersheim S-Bahn is 25 minutes by foot.

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Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 353 out of 797 reviews
Rating 8 - Good. 269 out of 797 reviews
Rating 6 - Okay. 105 out of 797 reviews
Rating 4 - Poor. 42 out of 797 reviews
Rating 2 - Terrible. 28 out of 797 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Nice room good restaurant
Stayed 1 night in May 2025

10/10

Great location
Stayed 3 nights in May 2025

10/10

Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10

Hotel is in industrial park but very close to Airport
Stayed 1 night in May 2025

10/10

This was a super convenient hotel - its in an industrial type area, but close to the airport - the room was spacious, clean and comfortable. Unfortunately the AC wasnt' working, but that is an isolated incident. The airport shuttle is very handy, the breakfast buffet was good, and the restaurant with brewpub attached was excellent !!
Stayed 1 night in Jun 2025

8/10

Breakfast was very basic.
Stayed 1 night in Jun 2025

10/10

Clean place to stay
Stayed 1 night in Feb 2025

10/10

The
Stayed 1 night in Jun 2025

10/10

Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10

Reasonably priced, very clean accommodations. Liked free shuttle. Only “complaint” is no hot water for shower. Would definitely recommend.
Stayed 1 night in May 2025

2/10

Just stayed the first night, and juat because I had no place to go. After 1 month still fighting to get a the refund for the other 11 nights that I cancel due to the precarious condition of the place and the horrible costumer service
Stayed 12 nights in May 2025

10/10

Good value
Stayed 1 night in Apr 2025

10/10

A very nice hotel; funky design and decor. Breakfast buffet was amazing. Easy to hop on the tram and get to the train station via the Pfaffanthal-Kirchberg funicular.
Stayed 1 night in Mar 2025

8/10

Nothing is close by within walking distance
Stayed 1 night in May 2025

10/10

This was a true find…1/2 hour from airport with an hourly shuttle bus, clean room with a comfy bed, but the best was the onsite restaurant (necessary, because there is nothing around) and craft brewery, open late.
Stayed 1 night in Feb 2025

10/10

Sarah checked me in and was super friendly and accommodating. Thebroom was small but very clean and quiet. The view to the north and the village was very nice. The only thing i dislikes is that the shuttle does not run between noon and 6 pm . This is not represented on expedia and a serious flaw on the platform
Stayed 1 night in May 2025

10/10

Staffs are very helpful and very attentive to our needs. Definitely stay in the property.
Stayed 3 nights in Mar 2025

10/10

We absolutely loved our stay in Rothenburg - Germany. My husband and I celebrated our 38th wedding anniversary and the host made our welcome so beautiful. Highly recommend this property for a clean, safe, and comfortable stay in a very romantic city.
Stayed 1 night in Feb 2025

8/10

Nice hotel Nice people,very clean and pleasant
Stayed 1 night in Dec 2024

10/10

I stay here everytime I have a layover in Frankfurt. Hotel shuttle is great. Food is great. Just book it.
Stayed 1 night in Feb 2025

6/10

Not what I expected after reading their promotional material. Was further from the airport, extra fees were tacked on, and very little service. The check in was all done on a self service computer console at the front desk, and not very user friendly. No meal service at the restaurant. No explanation of how to activate the power/lights in the room. No real person to talk to and ask questions. Not a place I would book again.
Stayed 1 night in Jun 2025

8/10

First time i used the self check in. Found it easy and hassle free. Staff in the restaurant were very friendly. While the room was small, for single night waiting for a flight, was comfortable enough.
Stayed 1 night in Mar 2025

10/10

We like it
Stayed 1 night in Mar 2025

10/10

Perfect place to stay close to Frankfurt airport Great shuttle service
Stayed 1 night in Nov 2024

8/10

Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024