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City-Hotel Frankfurt

Travelers can explore Frankfurt's famous MyZeil shopping center and historic Römerberg square, then return to enjoy a refreshing drink at the hotel bar.

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City-Hotel Frankfurt, centrally located, offers convenient on-site shopping. Guests love the welcoming bar, efficient express check-out, and helpful tour assistance. Visitors consistently praise the attentive multilingual staff who enhance the overall experience.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk

Room options

View all photos for Single Room

Minibar, in-room safe, alarm clocks

Single Room

Highlights

Balcony
TV
Hair dryer
Private bathroom
Minibar
In-room safe
Desk
  • 18 sq m
  • Sleeps 1

View all photos for Double Room

Minibar, in-room safe, alarm clocks

Double Room

Highlights

Balcony
TV
Hair dryer
Private bathroom
Minibar
In-room safe
Desk
  • 25 sq m
  • Sleeps 2

Triple Room

Highlights

Balcony
TV
Hair dryer
Private bathroom
Minibar
In-room safe
Desk
  • 25 sq m
  • Sleeps 4

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About the neighborhood

Located in Frankfurt, City-Hotel Frankfurt is in the city center. The area's natural beauty can be seen at Riedwiesen Nature Reserve and Taunus Nature Park, while Alte Oper and Cathedral Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle. Visit our Frankfurt travel guide
Map
Allerheiligenstr. 30, Frankfurt, HE, 60313

What's nearby

  • The structure of this mall in Frankfurt is so cool. #Patterns
    MyZeil
    8 min walk - 0.7 km
  • Romerplatz which includes heritage elements, a square or plaza and a statue or sculpture
    Römerberg
    9 min walk - 0.8 km
  • Hauptwache featuring heritage architecture, a city and a square or plaza
    Hauptwache
    11 min walk - 0.9 km
  • illuminated elevated view of Christmas Market, Romer Square Frankfurt
    Frankfurt Christmas Market
    11 min walk - 1.0 km
  • Alte Oper showing a square or plaza, heritage architecture and a city
    Alte Oper
    18 min walk - 1.6 km

Getting around

  • Börneplatz -Stoltzestraße Tram Stop
    2 min walk
  • Konstablerwache Station
    4 min walk
  • Frankfurt Airport (FRA)
    25 min drive

Restaurants

  • Nachtleben
    3 min walk
  • Birmingham Pub
    4 min walk
  • Anatolia 23
    3 min walk
  • SAFF-Et
    3 min walk
  • Mamma Forno
    4 min walk

About this property

City-Hotel Frankfurt

Hotel near Römerberg
Close to Frankfurt Christmas Market and Alte Oper, City-Hotel Frankfurt provides shopping on site, a bar, and more.
You'll also enjoy perks such as:
  • Express check-out, smoke-free premises, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and multilingual staff
Room features
All guestrooms at City-Hotel Frankfurt boast comforts such as 24-hour room service, as well as amenities like safes and minibars.
More amenities include:
  • TVs with cable channels

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Property amenities

Food and drink

  • A bar/lounge

Things to do

  • Shopping

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Safe

Policies

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

City-Hotel Frankfurt Hotel
City-Hotel Frankfurt
City Hotel Frankfurt
City-Hotel Frankfurt Hotel
City-Hotel Frankfurt Frankfurt
City-Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is City-Hotel Frankfurt pet-friendly?

Yes, pets are allowed at this property.

Where is City-Hotel Frankfurt located?

Located in Innenstadt, this hotel is within a 10-minute walk of Museumsufer and Römerberg. Frankfurt Christmas Market and Alte Oper are also within 1 mi (2 km). Börneplatz -Stoltzestraße Tram Stop and Allerheiligentor Tram Stop are within a 5-minute walk.

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Reviews

City-Hotel Frankfurt Reviews

6.4

7.0

Cleanliness

6.2

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 151 reviews
Rating 8 - Good. 50 out of 151 reviews
Rating 6 - Okay. 52 out of 151 reviews
Rating 4 - Poor. 22 out of 151 reviews
Rating 2 - Terrible. 13 out of 151 reviews

Reviews

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, room comfort

Budjettihotelli

Yhdelle yölle menetteli. Tuskin lasten kanssa kannattaisi tulla.

6/10 Okay

Number 6

Liked: Cleanliness, staff & service, room comfort

never stayed there, great customer service.

The Hotel had plumbing problems, so as we walked in we were transferred to another hotel. The City hotel provided the taxi and the alternative accommodation (Hotel am Zoo, to which the ratings refer) very smoothly and promptly. The new Hotel was one stop away on the Ubahn, so given that we were getting around town using a tageskarte (one day travel pass) this made no difference and we found a brilliant local café for breakfast over the road, which we would never have discovered otherwise. So while we never actually stayed in the City hotel, we can say their customer service was first rate.

4/10 Poor

Geri

Disliked: Cleanliness, property conditions & facilities, room comfort

Messe und Schulung Automechaniker Messe Frankfurt

wir waren an der messe Automechanika und brauchten das Hotel nur um zu schlafen so ging es gerade noch

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy part of town, didnt feel safe.

The hotel I booked was to start with very expensive, old, had a water leak in the bathroom all over the floor and smelt like a chimney. It was by far the worst hotel I have ever stayed in in my life. From about 3am the patrons from the various strip clubs across the road decided that standing out side of our window talking at top voice would be fine. Following this at 4am the hotel emptied bins and took beer bottles out to the bin also outside of our window. Then at around 5 am the delivery drivers started arriving with the days goods to deliver. There were drug affected people hanging around all night to which I would not be comfortable allowing my partner or certainly any children go near by them selves. My partner and I have generally had good experiences with your service but this one was completely unexceptable and unforgivable. You should be doing a bit more research on the properties you are recommending. It was disgusting.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

Bom hotel dentro da proposta custo benefício

Hotel fica próximo ao centro , Aprox 7 min andando , porém em uma região noturna , não possui ar nem ventilador , no verão complica um pouco , os atendestes são muito atenciosos

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Lage des Hotels ist ok

Das Hotel ist leider über einer Kneipe. Auch Nachts war es sehr laut. Die Leuchtreklame war direkt neben unserem Fenster. Der Zustand des Zimmers war relativ verbraucht. Das Bad und die Dusche ist sehr sehr klein. Preis Leistung war jedoch relativ ok, jedoch würde ich das nächste Mal defintiv wo anderst übernachten! Parkplätze hat das Hotel auch nicht ...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间很大

这个酒店离步行街和罗马广场很近，位置不错，房间也很大，有双人床和长沙发，但楼下是酒吧和红灯区，略显嘈杂，电视有点旧。附近有生活超市，物价较低。

6/10 Okay

DIDIER

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon emplacement près du centre ville

Pas de problème à l'accueil ayant réservé sur le net . Les parkings se font rares dans le quartier ,payant pour garer la voiture dans la petite cour de l'hôtel.Le petit déjeuner est ben fourni , impeccable .Le soir c'est un peu bruyant , car il y a un restaurant bar, juste en dessous, demander une chambre vers l'intérieur.Il est très proche du tram et du centre ville.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

zentral und sauber, aber sonst nicht so prall

für eine nacht war es ok, aber ich würde es nicht wieder buchen. die gegend war mir als alleinreisende abends um halb 10 ein wenig unheimlich, außerdem hatte das zimmer einige schönheitsfehler: großer schmutzfleck an der gardine, die buchse des telefonanschlusses hing aus der wand, die "schelle" des fenstergriffes kam mir entgegen, als ich das fenster schließen wollte und zwischen dem laminat waren teilweise 1cm große verlegungslücken. außerdem war mein fenster genau neben der riesigen leuchtreklame. es war zwar sauber - jedenfalls auf den ersten blick, den zweiten wollte ich nicht wagen, da ich da ja auch noch schlafen musste - aber ein 2. mal brauche ich das jetzt nicht

6/10 Okay

ayakazu

Disliked: Property conditions & facilities

可もなく不可もなく

バックパッカー等で旅慣れしていて、安くて、そこそこ安全で泊まれれば良い、というのであればお勧めできます。 アメニティやサービスに期待するのであれば、お勧めできないかもしれません。 近くにROSSMANN(スーパー)もあるので便利ですが、ホテルの近くは外でビールを飲んでいる人も多いので、 人によっては不安かもしれません。 電気ポット、アイロンはありませんでした。

8/10 Good

Verneri

Liked: Cleanliness, staff & service
Disliked: Room comfort

Satisfied

The hotel was OK - a location is very good even though the neighbourhood itself was a little bit restless. Our room was clean and beds were comfortable, but furniture was old-fashioned. Staff was very helpful. I recommend this hotel to adults - for couples and pals.

6/10 Okay

WalterW

Zentrale Lage in nicht guterUmgebung

Lage des Hotels sehr gut, Umgebung weniger. Zimmer war in Ordnung. Dusche leider nur mit Duschvorhang, das geht gar nicht!!!

8/10 Good

Verneri

Disliked: Cleanliness

Hyvä sijainti, edullinen hinta

Huone oli iso ja vuoteet mukavat. Kaikki valaisimet eivät toimineet ja kylpyhuone alkoi olla peruskorjauksen tarpeessa. Viihdyimme kuitenkin oikein hyvin. Joitain matkustavaisia saattaa häiritä, että naapurissa on herrasmiesten klubeja ja että kadulla notkuu pysyvästi kaikenlaista väkeä, mutta meitä tällaiset seikat eivät haitanneet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

周囲が、、

市の中心で非常に便利な立地。新しくはないものの清潔度は不満のない水準です。スタッフも親切でした。料金からすればお得と言っていいでしょう。しかし夜、特に週末の夜は日本人には怖いエリアです。うるさくてお酒やそのほかのものに酔った人たちがホテルの周囲に大勢たむろしています。特に何かあったわけではありませんが海外経験がある程度以上ある方や男性むけのホテルかなと思います。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

un desastre a m entender solo la ubicación

Muy caro solo x la ubicación una varbaridad lo q page

6/10 Okay

PKCheung

Liked: Room comfort
Spacious but a bit noisy

4/10 Poor

Angela

Liked: Cleanliness
Disliked: Staff & service

Not for the family

The condition of the room itself is worthy of a 3-star rating. The room and bathroom were clean. The bathroom had a VERY small shower; there was barely enough room to wash, and I'm only 5'5". The beds were too soft and "squishy". Checking in was a near disaster. The hotel did NOT have our booking in their system and they were fully booked. We had to wait almost an hour before they could get a room for us; to the hotel's credit, they did finally give us a room instead of turning us away. Moreover, we booked this particular hotel because it allowed dogs (per hotels.com), but on our second day, the manager (who was different from the person who checked us in) caused a fuss and told us we couldn't have dogs! The hotel's neighborhood was akin to a ghetto. Lots of questionable characters hung out on the curb in front of the hotel entrance ALL day and night, smoking, drinking alcohol, and who knows what else given that there is a brothel across the street. Two police officers came by around 2pm to usher them away, but the loiterers returned shortly thereafter. It was a 60+ degree day, so with no AC in the room, we opened the window only to have cigarette smoke wafting in, making our non-smoking room a veritable smoking room. The only reason I am not rating this hotel a "1" is because they tried very hard to accommodate us upon check-in despite not having a room reserved for us and the rate was fair given that most hotels in Frankfurt at this time were triple this rate or higher.

6/10 Okay

Ruben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Eerlijke prijs kwaliteitsverhouding

Misschien wat gedateerd om een duits hotel te zijn. De prijs kwaliteitsverhouding is echter in orde. Eerlijk hotel.

6/10 Okay

Juan

Liked: Cleanliness, staff & service

Fare

Good for a couple of nights, well located and friendly staff, good price and easy to access by metro!

6/10 Okay

Anders

Liked: Staff & service

Trevlig personal

Min vistelse på hotellet blev kortvarig. Efter en vattenläcka i rummet ovanför blev jag snabbt flyttad till ett annat hotell. Personalen skötte allt oerhört snabbt och bra.

6/10 Okay

Demdem

Liked: Room comfort
Disliked: Property conditions & facilities

City hotel

The location is more than perfect However the surrounding neighborhood is dusgusting with all the loud voices and quality of people in those street if any where else than germany i would have considered the neighborhood dangerous

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Un confort correct en plein centre de Francfort

Nous avons été très bien accueilli par le personnel qui a cherché à nous comprendre et à nous rendre service. Les standards sont internationnaux et la chambre était bien meublée, propre. Le quartier est assez peu allemand (cad turc), calme et surtout très proche du centre ville.

6/10 Okay

MG

Disliked: Staff & service, property conditions & facilities, room comfort
ok für das Preis-/Leistungsverhälnis

2/10 Terrible

Dr. oec HSG

Disliked: Cleanliness, staff & service, room comfort

Finger weg!

Das Hotel liegt in einer sehr gefährlichen Gegend, Abends viel Polizeieinsätze, Hotel eher 1 Stern und ähnlich wie ein Bordell. Im Zimmer hatte es eine Ratte! Das Bett voller Haare und die Badetücher befleckt. Bezahlen Sie lieber was mehr und nehmen ein anderes Hotel.

2/10 Terrible

Dr. oec HSG

Disliked: Cleanliness, staff & service, room comfort

DON'T TAKE THIS HOTEL!

One of the worst hotel I have ever seen!The location is far away from most attractions in a dangerous area. The room is ugly and not clean. Although we paid by creditcard, I arranged another hotel to stay as this hotel is absolutely not for a stay - short and long term stays either!