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Heartland Hotel Fox Glacier

Property class: 3

Choose dates to view prices

You can look forward to a coffee shop/cafe, a garden, and laundry facilities at Heartland Hotel Fox Glacier. The on-site restaurant, White Pub & Cafe, offers lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a seating area with chairs.

Standard Twin Room, 2 Twin Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room King

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room King

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One-Bedroom Suite

Living area

One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Queen Room

WiFi (free), bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard King Room

WiFi (free), bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, a desk, a chair, and a window with a view of the outdoors.

Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

A hotel room with three beds, a television, and a desk.

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a chair, a television, a framed picture, and a door with a fire safety sign.

Suite, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi
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About the neighborhood

Fox Glacier is home to Heartland Hotel Fox Glacier. Fox Glacier Glow Worm Forest and Waiho Hot Tubs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Te Wahipounamu and Westcoast Wildlife Centre. Be sure not to miss outdoor adventures like hiking/biking trails and skydiving. Visit our Fox Glacier travel guide
Map
11 Cook Flat Road, Fox Glacier, 7886

What's nearby

  • A calm lake reflecting trees and mountains with snow-capped peaks in the background.
    Lake Matheson
    16 min drive - 6.5 km
  • Lake Matheson
    5 min walk - 0.5 km
  • Lake Matheson
    5 min walk - 0.5 km
  • Fox Glacier Glow Worm Forest
    5 min walk - 0.5 km
  • Glacier Hot Pools
    27 min drive - 30.2 km

Getting around

  • Hokitika (HKK)
    145 min drive

Restaurants

  • Cook Saddle Cafe & Saloon
    2 min walk
  • White Pub Cafe and Bar
    1 min walk
  • Cafe Neve
    2 min walk
  • High Peaks Restaurant
    19 min walk

About this property

Heartland Hotel Fox Glacier

  • Property highlights
  • A coffee shop/cafe, a garden, and laundry facilities are just a few of the amenities provided at Heartland Hotel Fox Glacier. The on-site restaurant, White Pub & Cafe, offers lunch and dinner. Free in-room WiFi and a bar are available to all guests.
  • You'll also find perks like:
    • Free self parking
    • Tour/ticket assistance
  • Room features
  • All 51 rooms have amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Mini fridges, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Pub & Cafe

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Heartland Hotel Fox Glacier pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Hotel Fox Glacier?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Fox Glacier?

Check-out is at 10 AM.

Where is Heartland Hotel Fox Glacier located?

Situated in Fox Glacier, this hotel is within a 5-minute walk of Te Wahipounamu and Fox Glacier Glow Worm Forest. Lake Matheson and Lake Matheson are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heartland Hotel Fox Glacier Reviews

7.4

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 171 reviews
Rating 8 - Good. 77 out of 171 reviews
Rating 6 - Okay. 43 out of 171 reviews
Rating 4 - Poor. 14 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

Reviews

Verified review

10/10 Excellent

Lorenz

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with good breakfast buffet and great restaurant.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Really friendly staff. The lamb shanks at restaurant were really good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced for a clean well appointed room. Much better value that where we stayed in Haast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant wasn’t open for breakfast but there was a pub for an evening meal and breakfast available across the road so all very convenient. Lovely clean and comfortable room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Adrianne

Staff were very friendly and under pressure, a few more staff would be great
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Howard

Liked: Cleanliness

Hojo

Very old. Charming in some ways and not so much in others. For Fox Glacier, it was probably the best choice as the restaurant was good and the beer was cold at the bar. Its been awhile since weve seen a place with radiators for heat.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good except we weren't advised on checking in that breakfast finished at 9 a.m. the next morning. We got a call at 8.30 the next morning to advise us of this. Consequently it was a bit of a rush to get there in time.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Beth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay..
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location as a jump off point for hiking
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for the price all in all would recommend it.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

ABHILASH Krishnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for stopover overnight stay while travelling from Queenstown to Christchurch
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room well presented. The reception offered to take our bags up the stairs to our room which was above and beyond.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property, but clean and friendly, helpful staff.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Gio

Liked: Cleanliness, property conditions & facilities
Nice rooms, the restaurant left a lot to be desired but overall food experience
Stayed 1 night in Mar 2024
Verified review

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort

Holiday

Great spot
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Michael

Clea
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Mui Fong

Convenient location but just average room

Hotel is really conveniently located, especially if you want to go for the heli hikes or rides the next day. Room itself is just average though. Can do with more hooks for clothes and maybe a microwave.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Sudheshini

Liked: Cleanliness, staff & service
Unique location, friendly staff, clean rooms and all basic conveniences. However the TV was blurry and AC didn't work (replacement fans weren't ideal).
Verified review

6/10 Okay

sabil

Looking pretty dated. Could do with sprucing up of the carpets. We were turned away from dining in-house even though we were told it could be arranged for us.
Verified review

6/10 Okay

Jessics

Liked: Cleanliness, staff & service
Showing its age, room was a lot smaller than anticipated
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

ZENITH

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Jane

Liked: Cleanliness

Slidt men central beliggenhed

Lidt slidt hotel men centralt beliggende og venlig betjening.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Crystelle

Liked: Cleanliness, staff & service

Bien

Nous avons réservé la veille, nous avons été bien accueilli. La chambre était petite mais propre. Salle de bain petite et propre. Petite bouilloire dans la chambre. Bien situé dans le centre.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival I was suprised to find that all accommodation is upstairs. However staff only to willing to carry our luggage up and down.
Stayed 1 night in May 2022
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Rooms and facilities could use some loving, staff and locals were awesome. We had a great time!!
Stayed 1 night in Feb 2022