Fort William and Lochaber hotel rooms a the Independent

"I didnt attend this hotel in the end due to a sudden death within the family I reached out the hotel 5 days in advance with the hope of a change of date or partial refund. I was refused I was offered a change in date I was told I had to use by end of april yet my initial stay was going to be 29th to 30th April. Im extremely disappointed in the service"

"Beautiful property with rooms facing the water. Only negative was service in dining room was very very slow. Could have been because short staffed just before High season"

"Entrance not clearly marked. Rooms are behind original hotel which is closed and looks derelict "

"Room a little small but enough for a few nights stay, really comfy bed, breakfast options were amazing and very comfy breakfast area, staff were really helpful and it’s in a great location"

"Wasn’t there long enough to make a judgement, got there late, left early the next morning. Pity could have done with the breakfast. "

"Parking was easy. The entire property is very very dated. There was mold in the shower and the carpet was ripped in the room. The view was great. "

"I had to question if I had been given a superior room as it was small with very little good to say about it. I spend a lot of time in hotels travelling with work and I pay £120-£140 per night and have stoped in some fabulous places with good fixtures and fittings. This hotel is very run down and in need of a lot of refurb. The shower head leaked badly. The water from the shower didn’t get hot but the sink next to it did. I asked to be moved rooms and I ended up with a room with terribly creaky floorboards, shower head no better in the new room and all the fixtures and walls in need of repair or replacement. I enjoyed dinner and the service was quick and good. "

"We had a pleasant stay at this hotel largely part to it's location. Perfect for exploring the area and hiking Ben Nevis, The breakfast was a standout. With plenty of options and a great start to each day, The staff was friendly and accommodating, always happy to help and mad us feel welcome. The hotel itself could benefit from some updating. They might have already begun to do so as our bathroom was refreshed and new but the rest of the room was quite dated but clean."

"Parking was a problem. Property was in the middle of construction."