Search B&B in Fort William and Lochaber

"The hotel is very run down. The bedroom was ok but smelt like someone had been smoking in it. The Scouse female member of staff had zero customer service skills! On check in we were completely ignored as she argued with another member of the team about another guests breakfast payment. The gentleman who check me in was polite. We came to the bar later on for a drink and the same female member of staff once again ignored us completely and couldn't even acknowledge our presence. Another female member of staff came from through the back and yelled..."is anyone waiting". Food manners cost nothing and can either make it break the experience of an average hotel. I wouldn't return."

"Lovely cooked to order breakfast"

"Dated but very comfortable."

"The staff were amazing the view was incredible th rooms were a little dated but excellent value for money. "

"Breakfast was excelent and easy parking with ev charging on site"

"Clean and comfortable room. Hearty dinner and fresh Scottish cooked breakfast. All staff were friendly and approachable. The gin distilled in house is excellent too!"

"I’ll start by saying I don’t often make reviews unless something is really good, or really bad. And this one was really bad. To preface, I’ve travelled a bunch, stayed in group hostels, cheap airbnbs and done lots to save a few bucks on a trip. This place really is just not something I’d recommend anyone to spend money on. Spend the extra few dollars and go somewhere else. Check in was fine, there was no one at the desk for a few minutes then someone came out and quickly checked us in, pretty much saying nothing but “your stay doesn’t include breakfast”, “sign here” and “you’re in room 9 up the stairs”, and pointed where to go. Not my experience with most hotels but maybe they skipped their hospitality training. We went up to the room, the door kind of looks like Harry Potter’s door under the stairs. We got in and I’ll list below what I observed and what I came to find in the coming hours: Pros: - nice view on the mountains Cons: - tv mounted on the wall fully crooked - ceiling had a lamp shade that was falling off - One of the bed side lights didn’t work at all - Cob webs all over the side of the wall in one corner - Wall paper peeling off the walls - Black mold on the ceiling in the shower - Cold water tap moves out of place entirely when you turn it on - Shower fills up with water while using it because it doesn’t drain properly - bottom sheet in the bed. mattress cover, top sheet, comforter, one pillow each. - Toilet is constantly running - wifi sucks "

"I think it’s better if you book the grand luxury beach pod. The regular one is kinda small. "

"very nice hotel, Dinner menu was a little pricey"