"SUPER SKETCHY - STAY AWAY!!! I booked this hotel for my son and my nephew for a last minute visit to Madison and unfortunately didn't read reviews before doing so.
I had called prior to arrival to request an early check in, but they were unable to accommodate. I asked specifically if they could get in their room if they returned very late, and was told they could as the front desk is staffed 24 hours. When they arrived, they checked on their room & were told they couldn't check in at 2am and would have to come back to check in or their room would be given away. So, back and forth to downtown & more in Uber $$.
While the room appeared clean, the entire hotel stank of cigarettes.
Their Uber driver said he almost didn't accept the fare because it's usually only prostitutes that request them from that hotel.
A homeless man in front of the hotel asked them what they were doing there and said it was sketchy.
When they returned at 2am, their door was open and their bags were missing. They ensured no one was in their room and went to sleep. At 8am they received a call asking if they were supposed to be in that room. The were told they gave them the wrong room and had come and taken their bags out of it. They did get them back before leaving.
There's more but I'm out of space.... RUN THE OTHER WAY!
No idea how ANYONE could give this a good review. While they aren't seeing any signs, Google has reports of bed bugs. Taking precautions to be safe."