Hotels near Florida Keys National Marine Sanctuary Visitor's Center

"When I arrived at the property, the security guard told me that I had to drive 3 miles down the road on Route 1 to check in and get my room key because of how I booked the my room. When I arrived at the check in on Route 1 they told me that I would be in building 4 and that the elevator was broken. I told them one of the people in my family is in a wheelchair and was not possible. They assigned me another room in building 2, which was a terrible the walls were dirty and need painting, the frying pan on the kitchen was not clean and covered in dried up scrambled eggs and was put away in the cabinet that way. The furniture is mismatched and looks like odds and ends from a yard sale. I have photos of this run down condo/room, I would advise that you book your stay somewhere else because the pictures that are online are photoshopped and do not show the same accommodations. The comforter had stains on it, the outlet in the livingroom was didn’t work. I called to complain that there were so many things wrong and they told me that they would get back to me in 36-72 hours. Save your money and go somewhere else. This was my first time booking with Expedia and I will take my business elsewhere moving forward. "

"Inct"

"Clean and comfortable rooms. Excellent beach access and amenities. Smallish pool and jacuzzi. We spent the entire time on the beach though - water was amazing."

"The location of the property is nice, overlooking the ocean, but is seriously in need of maintenance! The room was large and situated in a secluded area of the facility, which we enjoyed, but trying to locate the room with the way they have the rooms numbered was annoying. Breakfast, if it qualifies as that, was sparse at best. On a positive note, the restaurant next door, Snappers, was wonderful! "

"absolutely loved it !"

"Staff, Ashley, was so helpful. Provided list of restaurants, went above and beyond. Thank you! Would highly recommend this resort!"

"The room is old, the door to the air conditioner is dirty moody, the only person Michael was rude, inappropriate, very disrespectful and racis. My English is no the best, but I am try to understand her policy, he tell me is no Iam happy cancel you next day , the have to return my money. Never again."