"The Property was great, nice location close to lots of restaurants and shops. The beach is out the back door and pool area is nice as well. Staff was very attentive and greeted you when you sat at poolside.
Now my dislikes: we were on on 9th Floor which you think would be awesome, but it’s the top floor and you don’t have a see thru balcony, it’s a concrete wall with a small slit for a rail to sit on top of and the chairs for the balcony are so short you can’t see the beach.
You really should think about a high top chair and table for that floor since you can’t see anything.
Then the AC units are right there and they are very loud so you can’t really enjoy the beach life with the AC running constantly.
Also wifi is only for 2 people, why? Should be for all who stay.
Second there is a Service fee they charge you for…. Ok no big deal but that services fee is for a photo, bike rental two water bottles per day?? To me you’re better off giving your Hotel Guess a Discount for Chairs and Umbrella instead! Two chairs and an umbrella cost $101 from 9am-7pm which has 10% fee as well when getting them!!
To me we pay to stay at this hotel you should give a BIG discount maybe 2 chairs and umbrella for $40 a day??? That would make it more affordable for those with families that come to your resort to stay who maybe fly in and do not have these available to them.
We took the Shuttle that they recommended back to airport and William was great, on time and very informative!"