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Hotel City

3.0 star property
Hotel connected to the convention center in Florence with a 24-hour front desk

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Photo gallery for Hotel City

Stunning grand hallway with a high ceiling, stained glass design, and polished stone floor.
Classic hotel room with a large bed, wooden headboard, and flat-screen TV.
City Hotel offers a welcoming entrance with a sign above the door.
Relax in style with comfortable seating, a grand piano, and a beautiful view of lush greenery.
Relax in this elegant room with a high ceiling, stained glass windows, and comfortable wooden furniture.

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel near Basilica of Santa Maria Novella
Located close to Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel City has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • Local meal delivery service, a front-desk safe, and smoke-free premises
  • A 24-hour front desk, an elevator, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT048017A1QZJFLSUP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City?

Check-out is at 11:00 AM.

Where is Hotel City located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 169 reviews
Rating 8 - Good. 37 out of 169 reviews
Rating 6 - Okay. 20 out of 169 reviews
Rating 4 - Poor. 4 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paulina Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Location
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivo

Liked: Cleanliness
Excelent location
Stayed 2 nights in Jun 2025

10/10 Excellent

Katrin

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in process, comfortable, good location close to train station!
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and the staff are so friendly and helpful. The only thing lacking is A/C or at least a ceiling fan. The hotel is clean and the room and bathroom was very spacious and updated.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but well maintained. Staff were super helpful & allowed us to store our luggage before our room was ready & after we checked out so that we could explore unencumbered. Very close to shops & restaurants. An ideal location
Stayed 1 night in Jul 2025

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel near all attractions.
Stayed 1 night in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to transit and major attractions. An older property but taken care of.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room, and the front desk has someone attending 24 hours per day. They were always very friendly and helpful! We loved it.
Stayed 2 nights in Jun 2025

10/10 Excellent

MERCY

Liked: Cleanliness, amenities, property conditions & facilities
Center of all. Many shops and restaurants
Stayed 2 nights in Jul 2025

8/10 Good

Colette

Very easy to get around really Close to the train station. Lots of restaurants close by.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in the heart of Florence. The staff is welcoming and helpful. Awesome place!
Stayed 2 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, only a few minute walk to the train station and also to main attractions. Staff was very friendly and helpful. Very clean property.
Stayed 3 nights in May 2025

10/10 Excellent

Elizaveta

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing: very thoughtful and caring
Stayed 3 nights in May 2025

10/10 Excellent

Evelyne Ling and Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport.
Stayed 3 nights in May 2025

10/10 Excellent

Bernice

Liked: Cleanliness, amenities, property conditions & facilities
Our front desk staff person, Erin was awesome. Incredibly friendly, extremely helpful and knowledgeable and caring about doing a great job for the client.
Stayed 5 nights in May 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Great location but tired hotel with a curious arrangement for bathrooms etc.
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness
Pros: Location (close to train station, lots to do), excellent staff. Cons: Rooms are a bit dated, A/C struggled. I would stay again.
Stayed 7 nights in May 2025

4/10 Poor

Shaiful

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was not in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The installations were clean and well kept. The area was inviting and gave me a feeling of safety. Definitely will come back again next time 1
Stayed 3 nights in May 2025

10/10 Excellent

Dana R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really super staff, great hotel near both the train station and the old city… everything was walkable! Room was super clean and nicely ventilated with a screened window option. My only complaint was the wifi on the second floor in our corner room was frustratingly weak and sometimes non existent.
Stayed 4 nights in May 2025

10/10 Excellent

Ajish

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property 5 min away from Duomo. We had a two bed room quite with air conditioner. Lovely room. We just stayed a night but I wish we could have stayed longer. I would definitely stay again. Parking is in an opposite building and costs $50 for 24 hours.
Stayed 1 night in May 2025