Five Points Hotels

"On arrival the woman at the desk told me that I couldn't check in until 4pm, despite my confirmation and the sign of the check-in desk both specifying a 3pm check-in. It took some insistence and some eye-rolling on her part and a phone call to a manager somewhere else before she would allow me a room. They say they provide housekeeping only every third day, which is fine but during my six day stay the only time housekeeping came to my room was the morning after I arrived, when a woman wouldn't stop loudly banging on my door while I was on a phone call, despite my repeatedly telling her I had just arrived and didn't yet need housekeeping. At no point were the sheets or towels changed. The lock on the door appeared to have been kicked in at least once and didn't close flush, and the walls seem to be made of paper, which isn't great because the motel is situated directly next to a road seemingly popular with the local engine tuning and drag racing contingent. One of the two bath towels was threadbare and had black stains on it, and the pillows had stains as well. The ironing board was filthy enough that there's no way I'd put clean clothes on it, which didn't matter because the iron in the room had plastic melted to the bottom plate and was unusable anyway. The amenities listed included a pool but it was both clothed and filthy despite it being in the high 80s during my stay. I will not be staying here again."

"Our TV was not working properly. I asked at the desk for maintenance but no one came!!"

"Parking is convenient, breakfast was very nice, and proximity was unbeatable. My room was spotless and staff was super friendly. Would stay here again."

"Excellent property! Staff were friendly and helpful. Rooms were spacious and clean. Great location as well"

"Great staff and great rooms nice and quiet"

"Staff was wonderful, nice they made you fill welcomed. The property was clean and really nice, rooms was great. Breakfast was a flop other then that wonderful place to stay"

"Convenient, close to shopping and restaurants."

"Our room had mold in the bathroom. also where the shower head comes out of the wall there was a big gap and we felt it may fall out. There was NO COFFEE in the lobby food bar on our last morning because there were no coffee filters. This should not ever happen!"

"Staff were great. The property was perfect for what I wanted. Will be back "