Finksburg Vacation Rentals

"It was ok. The valet staff was very good. The front desk was nice on the way in. I called down later to ask whether they had any non-down, thinner pillows. She answered and said “hang on a minute” and then proceeded to talk to someone else in my ear about other stuff and then seemed really confused about what I meant about the pillow, and then said she’d have someone look into it. I was pretty sure nobody was coming and they never did. I used a folded towel for a pillow."

"Nice couch dirty"

"Clean room and very helpful and informative staff. The shower took a little while to get warm but fine thereafter. There is an Art museum about a block away and several restaurants too. Parking is across the street in garage but there's a designated drop off area in front of hotel to unload. Did not try their restaurant/bar but it looked nice."

"Excellent front desk staff Tameka and Carlos; Paula from Honduras 🇭🇳; and the airport van driver were all very nice and welcoming and helpful. Thanks again for a wonderful stay!"

"Saturday morning engineer, Friday evening restaurant server, morning housekeeping staffer and Front desk staff after 6 was horroble...the worst. I've never experienced such a service so alienating in my life. Front desk doesnt pick up the phones or ask you to hold and never come back. Restaurant server walked passed me so many times to give attention to this White family that I had to demand 2 menus, water, service, etc. I asked where could I sit and this Black older man (tall) ignored me so badly that other customers were attentive and startled. The room was tended to but there were no replacement of bath linen just old dirty used bath linen were left to reuse. I had to get dressed in the hallway because engineering took too long to come to fix the AC. Then he gets smart with me while I'm preparing to get dressed drenched in sweat and Im headed to bury my uncle. I will spread the news of the poor customer service of this hotel."

"Enjoyed everything. My kids had a ball!!"

"Location was perfect and rooms were clean. Only problem I had was I booked two seperate rooms, we arrived about 5pm and had to wait for ONE room as two weren’t available right away. The second room wasn’t ready til about 8pm.. if check in is at 4 then rooms should be ready.. "

"Clean room, staff very friendly and the Wi-fi is fast. "

"Great experience "