Search Villas in Ferndale

"Liam and the other staff were helpful and great. Beautiful resort"

"This propertty is always fixing or do something new and it always looks messy . The studio room is a joke and not worth the money. The app is not user friendly, the so call, things happening around is not clearly noted and you can moß the events. Just too chaotic. "

"Location 10/10. Aesthetically great- very beautiful. The walls are thinner than toilet paper. It felt like the people next door were literally in our room. Accommodating… not so much. Parking is $40, there’s no free refills (if you’re used to actual Disney hotels). Food selection and coffee not good. "

"Just a quick one night stay but no complaints."

"Breakfast was not included and 20 a day"

"Unfortunately, our recent stay was very disappointing. When we arrived, we discovered cockroaches in our room. Instead of immediately moving us, we were asked if we wanted someone to come spray the room the next morning. We were eventually moved to a different room in another building, but this should have been handled much better from the start. Another major issue was the hotel shuttle service. The website advertised shuttles to Universal Studios, SeaWorld, and Disney parks, which was the main reason we booked this hotel. However, when we arrived, the shuttle desk informed us they only provide transportation to Universal. This was extremely misleading and caused additional transportation expenses during our trip. We also had problems at the breakfast buffet. The first day we were incorrectly charged for a child breakfast, and the second day we were charged for adult breakfasts instead. When we tried to address the issue, the staff was rude and unhelpful. Overall, between the cleanliness concerns, misleading amenities, and poor customer service, this stay did not meet expectations. "

"Clean room, great staff!"

"Clean room and helpful staff."

"Loved the resort and the location?"