Fenke Hotels

"Location middle of nowhere but close to train station for access to city and small room"

"All good"

"I can't complain, it was delicious "

" I usually go to the Kranz Parkhotel for my stays in Siegburg, but it was booked so I tried this hotel the first time. I was definitely going to stay there again, plus invited my friends to come in May during my stay in Siegburg. Since I am here on a family emergency, I was also incredibly grateful to have an interim opportunity to continue to work from the large and usually empty hotel lobby. In turn I consumed everyday coffee, drinks, cake and often dinner while working. Strangely, while everyone was very nice, the person in charge of reception made me feel unwelcome. When she made a mistake with an order (which is fine) she shrugged and said now “that it is done” I need to drink it like that. What??!! Making no attempt to be courteous. She masked her dismissive behavior with an excuse that I cannot leave my computer bag unattended if it is longer than maximum 5 minutes. Obviously, she could have suggested to store my computer in her bag room, and I would have paid happily whatever the fee is. On a side note, while everybody appeared to be professionally dressed and groomed, she looked sloppy. The displeasing demeanor of this woman soured my entire stay. For me it is definitely back to the Kranz Parkhotel, which I also recommend to sauna fans. There you can use the sauna 24/7 and no one has to track to the reception before and after to retrieve and return often non-working sauna access cards…. "

"The room was a standard one. It was clean and the breakfast was also good, had options for vegetarians too. The bus stop was at walking distance from the hotel. Experienced one weird, we rented an umbrella for 2 euros from the hotel as it was raining and I lost it on our way back and they charged us 18euros more for not returning the umbrella. Also they were charging 3euros for storing the luggage after checkout. Most hotels do it free if charge."

"The room was clean and the cleaning staff came to clean our room even though we only had a two night stay. Do not leave anything that needs to be refrigerated in the room because the cleaning staff will take the key that keeps the fridge on. We loved the stay and will be back but will only plan on no perishables going in the fridge next time. "

"It was good. Good selection at breakfast. Clean and quiet."

"Sll well oresebted. Food was good and staff great"

"Great atmosphere, really hand for the nearby concert venue. Everything smooth and easy, friendly staff."