Hotels near Falls Lake Visitor Assistance Center

"Room was good , breakfast could use a lot of work , more fresh items. "

"Have zero complaints. Exceeded expectations for my first time at a Tru hotel."

"I could hear loud noises from next door and top even someone showering. I reserved through Expedia and there was no parking fees involved. When I was checking out, they said they subtracted $10 for parking. I informed them that I wasn't aware of that, even when checking in. I was informed it's on the website. I didn’t book directly with hilton - Well maybe let that third party companies have parking as part of of check out process. Little things like this matter. Customer Service is important. And when someone complains, the least you can do is be empathetic. Telling someone it's on the website with no acknowledgement or empathy, doesn't look good. "

"Everything met my expectations !"

"Breakfast was fresh, staff were great, plenty of parking. If I had to knit- pick,,, maybe the pool could've been vaccuumed,,,, and that would be grasping at straws. My family's stay was excellent, and most certainly will stay there again in the future."

"Love it "

"Great service "

"Everything was great!"

"The entire apartment was amazing and super clean!"