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Astra Falls Creek

4.0 star property
Travelers can hit the slopes all day, enjoy happy hour at the restaurant, and then unwind with a rejuvenating spa treatment at this mountain retreat

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Astra Falls Creek offers an upscale, family-friendly mountain experience. Enjoy a breakfast buffet, ski-in/ski-out access, and spa treatments like facials and massages. Both kids and adults love the indoor pool and arcade/game room.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 1.5 percent for credit card payments

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 1995 per vehicle (roundtrip)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Astra Falls Creek have a pool?

Yes, this property has an indoor pool.

Is Astra Falls Creek pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Astra Falls Creek?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Astra Falls Creek?

Check-out is at 10 AM.

Does Astra Falls Creek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 1995 per vehicle applies.

Where is Astra Falls Creek located?

Located in the mountains, this Falls Creek lodge offers ski-in/ski-out access and is within a 10-minute walk of Falls Express, Summit Chair, and Gully Chair. Falls Creek Alpine Resort and Alpine National Park are also within 15 minutes.

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Reviews

Reviews

9.4

Exceptional

8.8

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Astra

When people love what they do or what they own, you can see it and feel it in the details. I think that is how I can explain why we had a great time at the Astra, we appreciated all the amount of effort people working at the Astra has put-in making our stay so pleasant. The food was amazing, the service was impeccable, we loved and used most of the facilities and we could feel that the owners really have done a good job to make the stay a great experience and not only "an accommodation". Tom is a great manager, super attentive, looking after all of his guests. Him and all the team made us feel at home. The food at the restaurant has french influence, with a lot of detail put to every dish that is served. The waiters are efficient, attentive and affable. They have a very versatile and quality assortment of wines and liquors appropriate to match different customer palates or food ensembles.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, but need to work on soundproofing

The greats: Staff was friendly and welcoming! There’s complimentary shuttle from/to the ATS. The heated jet tub and pool relaxes your body after a day on the slopes. Food was good. Room was clean and warm. Located near the village. The only bad: Soundproofing was rather bad. I could hear conversations and footsteps happening outside the room... But overall, a very lovely stay!!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A- for Astra

Amazing hotel, fantastic rooms, a little bit away from the chairlift but made up for by the transfer service. Most of the staff are amazing, management can seem a little disinterested in helping. Restaurant and bar area is brilliant. Cater well for children. Pool, spa, steam room make for the perfect end of the day.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very attentive. Stacey, Harry, and Asher, were fantastic! The restaurant had a good range of options, breakfast was great! The property was in a good location, and the transport offered back/forth was a bonus. Very happy. Will definitely be back.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff were exceptional: I would return again purely for the amazing service
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaks challenge Falls creek.

Great experience. We were there for the bike race. Staff very helpful and rooms were nice.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

julieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Tumbleweed

Disliked: Cleanliness, property conditions & facilities, room comfort

Hope you want to hear your neighbours all the time

There are some good aspects to Astra such as the mineral pool and spa, ski access is good and storage for skis very convenient, however despite assurances this was a quiet hotel with soundproofing we heard every little thing our neighbours did. The room servicing got progressively worse to the point that on the last day the bed looked like it had been made by a person after a big night out (I took a picture). Room servicing was never done before 12 until I said something and then it was done but really haphazardly. We had some good interactions with staff but there is a very large amount that needs to improve to warrant the hype. Breakfast was pretty average.
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about Astra Lodge was fantastic, they were extremely hospitable and there was attention to every detail. Service, rooms, facilities, food and beverage was all great, oversaw service and the caring attitude which will make us come back. Great facilities
Stayed 4 nights in Jun 2018
Verified

4/10 Poor

Brian R,

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

Unfortunately, the Astra Lodge is a pale shadow of its former self. It is advertised as a lodge where guests can relax in the lounge area with other guests during the day and after skiing, enjoy the dining room and the quiet ambience of a very comfortable lodge. Not so. It is now basically a public bar with accommodation. The lounge/bar is usually locked until the afternoon trade starts up with access for the public. Dining, even for breakfast, is off-site at a nearby restaurant/cafe. Very dissappointing and suggest that potential customers look elsewhere if requiring a "lodge" atmosphere.
Verified

10/10 Excellent

Swanal

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018