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SureStay Hotel By Best Western Fernley

2.5 star property
Travelers find an eco-friendly retreat at this Fernley hotel, where the seasonal outdoor pool and spa tub offer perfect spots to unwind after a day of exploring.

Choose dates to view prices

SureStay Hotel By Best Western in Fernley offers essential amenities, free full breakfast, a spa tub, helpful staff, free WiFi, and convenient laundry facilities, making it a hassle-free choice for visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
The current price is P6,362
P7,062 total
includes taxes & fees
May 26 - May 27
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Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day

Service animals are welcome, and are exempt from fees

3 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel By Best Western Fernley have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel By Best Western Fernley?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Fernley on May 26, 2026 start from P6,362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel By Best Western Fernley pet-friendly?

Yes, this property allows pets (limit 3 total). There's a fee of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM.

What time is check-out at SureStay Hotel By Best Western Fernley?

Check-out is at 11 AM.

Where is SureStay Hotel By Best Western Fernley located?

Situated in Fernley, this hotel is 0.2 mi (0.3 km) from The Silverado Casino and within 3 mi (5 km) of Millennium Park and Green Valley Park. Truckee River and The Golf Club at Fernley are also within 6 mi (10 km).

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1010 reviews
Rating 8 - Good. 316 out of 1010 reviews
Rating 6 - Okay. 178 out of 1010 reviews
Rating 4 - Poor. 75 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room.... best WiFi we've had this trip!! Breakfast was really good!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness
Disliked: Amenities
Property is a bit old, but room was very clean. Bed was comfy. Tub was stained due to age but the drain was not clogged 👏. Staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dennis

Liked: Amenities
The room was fair in cleanliness. The Tv was not working. Staff were pleasant. Overall rating due to these issues
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Tj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid This Place at All Costs! After numerous stays at various properties in Fernley, I’m baffled as to why I ever chose to return here, time and time again, but I’ve finally had enough. The lack of hospitality is staggering. Unlike other locations where the front desk staff are genuinely kind and attentive, here it feels like an afterthought. The beds? They’re far from comfortable, With so many other options available, there’s simply no reason to settle for this subpar experience. This is the only property I will actively avoid in the future. Don’t make the same mistake I did—choose somewhere else for a better stay and kinder experience!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet and good location. The staff were friendly and professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Breakfast was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joyce Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice clean room. Staff was so nice and kind! Will definitely stay again when in Fernley NV. Thank you
Stayed 1 night in Nov 2025
Verified

8/10 Good

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Check in was done in seconds. The front desk lady was so welcoming. The bed and pillows were very comfortable. The breakfast and coffee was excellent. Four stars only because of the age and wear of the property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great breakfast, friendly and professional staff.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Paul

Liked: Staff & service
Very nice staff, room was a little beat up.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Timothy

Great place and friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, near all kinds of shopping and food.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat/air was great. EZ parking. Appreciated the dog area with poop bags. Clean room. Would stay here again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly with a HUGE dog room
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Larry

Liked: Staff & service, room comfort
Carpet dirty. Bathroom floor very dirty. Tub/shower faucet very difficult to open. Staff instructed to “pull like you’re going to break it” which was too difficult for my 77 year old mother-in-law”. I could barely open it. Staff was welcoming and helpful. Parking was convenient right outside the room. Bed was comfortable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Dave

Liked: Amenities
Disliked: Cleanliness
Staff was great Room was ok Bathroom was terrible Mold on walls and ceilings Looks as if they painted it over but you cannot put lipstick on a pig.
Bathroom
Bathroom
Bathroom
Bathroom
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here is phenomenal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, clean bathroom. Bed was comfortable. Great staff. Easy parking right by our room. Easy check in. Lots of great breakfast options! Would stay again!
Stayed 1 night in Jul 2025