Fairgrove Hotels

"Amber at the front desk was absolutely amazing!! Great GM customer service. Will be back. Amazing breakfast. Clean rooms. Highly recommend."

"The hot tub needed to be cleaned, the elevator sounded rough. The staff was friendly, especially the breakfast lady. They could do with another waffle iron as there was always a line for it. "

"An absolutely adorable place to stay, we will definitely be back! The lady at the front desk was so sweet, the room was immaculately clean and recently remodeled, there was ample parking, and the location was perfect. We could’ve walked to the waterpark, it was so close by. We unfortunately didn’t get to partake in breakfast but I’m sure it would’ve been great. Highly recommend a stay here if you’re planning to visit Frankenmuth. "

"We had a wonderful time. Went during spring break and for how busy that place was the staff did a great job. "

"Breakfast was delicious, nice variety, the room was clean and we enjoyed our stay. The staff was very accommodating and very approachable. Would definitely stay there again in the future!"

"Breakfast was not fresh when I went downstairs on the second day. Juice machine was out of order. We went to Leo’s on the day we were leaving because at least it was edible. I stayed there for 2 nights, first night the people above us were just jumping and running around. I thought nothing of it and thought they would leave on the second day. From 8am-2pm the people above us were just nonstop stomping and I finally called the desk. She said she would get right on it and for a good two hours or so, they did stop but then it continued till after 11. I was annoyed and probably should’ve called again. I was sick and tried getting some sleep. Around 6am they were jumping around again that woke me up and then at 8am. I told the receptionist that I was very unhappy with my stay because of the excessive noise. All she said was okay, you’re all set. I’m definitely going to send a formal complaint to Hilton because spending $430 and some tax for two nights and not being satisfied is outrageous."

"Poor service"

"The pool was closed and that was the main reason that we went. The heating system wasn’t working, so the pool was freezing cold I brought my son and he was very excited to be able to go swimming unfortunately we were not and that was a big amenity that we came for we both we wanted to cancel our reservation because we couldn’t even enjoy the pool. He was in tears. The room was clean "

"Breakfast items were very limited. Hot tub jets need repair. Shower in pool area faucet needs replacement because it leaks bad and theres no hot water. If your expecting a full fitness center, this is not a place for you. Accommodations were great."