Hotels near Fair Oaks Plaza Shopping Center

"It was ok. The staff really is great. The place could use a good updated remodel. Better pillows as well. They were very small square pillows on a king sized bed. Fridge was not cold & the dial was already maxed out. Good location. Truly the only real complaint as a mother alone with small children, there were men sitting on the steps of each floor during our stay all through out the day & night. I don’t know if these men were employees or not, but it had me felling very uneasy my entire stay (4 days/3 nights). If these are employees.. they really should not do this. "

"Such an awesome place to stay when out of town! Breakfast was nice and fresh…eggs, sausage links, hash brown potato’s, pancakes, grits, oatmeal, cereal, bagels, THE WORKS! Room was very spacious with a kitchenette. T.V. wasn’t working the 1st night, but they had resolved the problem. Very convenient location to where my conference was! Will definitely be staying here again and 100% recommend it! "

"Yes"

"Dirty room, dusty and poor upkeep. Poor housekeeping service that did not reliably come to clean the room regularly and when they did, it was a poor job. They did not pick-up/change towels left in the tub. Bed-making was a joke and looked disheveled. Room smelled like smoke throughout our stay. Had to have it disinfected three times. Left a message at the front desk to call the manager about the situation and they never returned the call. TV did not work properly and maintenance could not fix it. Restaurant floor had leftover food droppings from the night before at breakfast; they clearly did not vacuum. Shockingly poor stay. Hotel rooms are not in good condition. "

"Great"

"Room was booked for weeks but when i arrived at 3:15 i was given two rooms then told they weren't ready that we'd have to wait or get different rooms. So we had to exchange rooms keys and I chose different rooms because i had already waited past check in time to get the keys the first time. Took about an hour to check in process on a room that was well booked in advance. "

"Holes in room floor. No amenities. Felt unsafe. Charged &50 for my dog but didn’t mention fee on their website "

"Staff was extremely friendly and very helpful. Property was over all aged and in need of some repairs. "

"Beautiful hotel! Love the updates and front staff were pleasant. But our stay wasn’t the best! When we checked in, our room had dirty check markings all on the toilet seat, hairs in the bathroom sink and the bathroom door wouldn't close completely as the door screws were loosely hanging out and eventually fell off. I showed front desk pictures of the room. They apologized and moved us to a different room. On inspection of the new room, it was just as nasty. There was a pool of pee in front of the toilet and the freezer had brown stuff in it. The floor in the kitchen was dirty with white & brown construction residue. So we opted to keep the first room we initially had. We went buy gloves and already had disinfectant wipes and Lysol to clean our room so our family could be comfortably during our multi-night stay. Also, I was informed on Feb 19th that construction at the property would be complete in 7 days (way before our mid-March arrival). It wasn’t. When we got there it was still ongoing. We were awaked to constant hammering noises at 7:55am our first morning there. Other than that, the remained of our stay was uneventful and check-out process was smooth. "