Hotels near Excel Plaza

"Good selection Breakfast. Need more cereal options.eg oates. Muesli. Air conditioning unit was over headboard, which leaked and made noise even when switched off. Table football broken. Food was mediocre. Beds need to be upgraded. Too soft and uneven. No provision for early guest check out to have breakfast takeaway box. Staff need further training and development. Although some curtious, quite often we felt we were an inconvenience. Eg, uncollected laundry had to be dropped and collected ourselves. Little or no smiles and eye contact given. "

"The property is clean and well-maintained. However, the after-hours check-in process could be improved to make it smoother for guests arriving late or after hours. Additionally, the AC in the living room was not working, but it did work in all our bedrooms. Lastly, the shade umbrellas at the pool need maintenance. They are all broken in some way. The pool is on an exposed rooftop with no shade, so having functional working umbrellas would be a great improvement."

"The staff was great deal with, warn and courteous. The rooms were well kept. The A/C works well. All the necessity i needed from a kitchen whilst on vacation was available. Our stay was great."

"nice property friendly staff second time. Caruso bar next door is very nice "

"Resort is good staff made you seem like a inconcienxe wigh exception of a few And they aren’t very flexible in changing your food request But it’s convent and close to airport and our other destinations"

"Great service. Clean facilities."

"N/A"

"First of all, mosquitoes devour me. I stayed at the Loyalton many times and never had mosquitoes bite me. The breakfast didn't do it for me. The shower was cold, no lotion for your body, and the place didn't do it for me. Never again. I didn't like it."

"This was our second stay at the hotel; this time only for one week. The staff, led by Manager Laurance are always very helpful. The food standard in the restaurants has improved and will continue to."