Hotels with Swimming Pool in Evenwood, Bishop Auckland

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "

"Overall, this stay was disappointing, especially given the price of over £200 per night. The facilities didn’t match expectations. There’s a pool table in the games room, but it isn’t free to use, which feels unreasonable at this price point. There’s also no cash machine on site, and the nearest one is about a 20-minute drive away in Hexham. Despite this, reception and bar staff were unwilling to provide change or offer cashback, which made things unnecessarily inconvenient and disappointing. The rooms are in need of a refurbishment. There were visible scuffs on the furniture, the décor felt dated (particularly the wooden furnishings and artex ceiling), and small details like non-soft-close toilet seats and a broken lamp all added up. These are the kinds of things you would expect to be addressed in a 4-star hotel. There were also issues with the bar. We were told it would be open until late, but on a Saturday night it closed at 9pm. A couple were even asked to leave before they could finish watching the football, which didn’t feel very accommodating. Sleep was difficult due to a flag positioned outside the room window, which flapped loudly in the wind throughout the night. Finally, although the booking stated “pay at the property,” the payment was taken the day before arrival, which wasn’t what we expected. The breakfast was great and so was the room size but overall the experience didn’t justify the cost, and there are several areas that need improvement."

"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."

"Toilet wouldn't flush so called reception and the receptionist allocated another room for me.Thank you"

"Not far from Darlington town which was handy. The hotel its self is great and good value for money, Gym is also very good for a Hotel gym. "

"The staff were delightful, and thecrooms extremely spacious and comfortable. Recommended for a decently priced stay a few minutes' car away from Durham. "

"What a pleasure! Staff were great - very helpful, from arrival through to departure. Whether it was the free room upgrade or the gym or the very accommodating wating staff and chef who accommodated my unusual diet - all done with a smile. Well done, everybody, and see you soon!"