Estate Hermitage Hotels

"The hotel was amazing and the staff was everything. The staff went above and beyond to make sure we were comfortable. The Pink Palm was a vibe in itself! Never really had to leave the hotel if you didn't want to!"

"I’ve stayed here many times already it’s always my to go whenever visiting st Thomas. Only thing I would recommend is faster service at the restaurant the food is great just takes forever to get any request from server. I also would love if they updated the hotel itself so much more potential if rooms were remodeled "

"Staff was friendly and food was great!"

"Location was amazing. Close to town and easy access to other parts of the island. Pool area was great. Restaurants on site were ok. Slow service, ok food and lots of bug bites at dinner. Parking areas were also sometimes full so that was an adventure. 2 bedroom condo was a perfect size for a family of 4 with 2 teens. "

"Room cleaning should be every day"

"Margaritaville is located in a great spot right next to Coki Beach, which just one of the best snorkeling areas on the island. I loved the property and our room was nice. There pools were great. The seaweed did not bother us at all. I was disappointed to learn that there was no hot tub anymore and I was expecting very warm weather our entire trip, but there were cooler days that would have been a great time for a hot tub. The worst part about our stay was that the staff specifically at the restaurant and one of the bartenders were very unfriendly and acted like it was a nuisance when we asked for anything. They would talk back, roll their eyes, and had lore with ethic. This wasn’t just at the Margaritaville, but we noticed this throughout the island that the customer service was very subpar. The people who worked at the guest services and tourist excursions at the Margaritaville were amazing, however! Over all that we had an amazing vacation and a memorable time with our family! "

"Clean room. Swim up bar and infinity pool. Good drinks. Food was just okay. "

"This place is a budget hotel near the downtown and airport. If you want to be near the beach pick one of the many resort hotels. When they say they have parking it is street parking but there was usually a spot not too far from the hotel. Street is very crowded so if you drive make sure you’re comfortable on small streets and parallel parking etc. The breakfast was either pancakes bacon or sausage or eggs your way toast and sausage or bacon. My kids were 3 am 5 and enjoyed The very small pool. I wished o has picked a more resort hotel for our trip but this place was good enough and staff were friendly too. "

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