Estate Great Cinnamon Bay Hotels

"When booking on Expedia your room is booked as an average stay. This means you cannot upgrade or change your room. Room 308 was clean. However, it had a strong musty, cat urine smell. We did not complain, we just went and bought lysol and sprayed every day. We were on the bottom floor and could not change the room. But now we know the room types Expedia will give with their so called package deals."

"Good location with very friendly staff"

"The front desk staff on check in tried to charge us when we had bought a package through Expedia. She was not kind our compassionate nor did she foster any connection to us at check in. We alerted the front desk about fecal material in the pool and on the pool deck. The poop on the pool deck could be clearly seen from our hotel window and in spite of alerting the front desk staff both by phone and direct conversation at front desk it remained on pool deck until our check out. Our room did not get cleaned the one day we asked for it to be in spite of the day bring in line with the eod policy. When we asked the next day - we got fresh towels and made beds but the conditioner and hand soap dispensers were not refilled and remained empty. The hotel location is good. However rest staffing with individuals that like people would be a good start. Additionally work ethic for cleaning and hygiene would be good"

"The view was amazing. The open air restaurant view was wonderful although I only had the included breakfast which was OK. I believe I stayed in the smallest room which I do not recommend unless aesthetics doesn't mean much to you. The room was very small, no place to relax except the bed and the shower/bathroom was awkward. Bring mosquito repellent."

"The room was terrible , there wasn’t any water in the hotel and the roof was leaking."

"Superb view!"

"Amazing staff"

"Parking is very limited, some outlets did not work in room, hot tub did not heat, room size and layout was 5 star. Restaurant and staff were very pleasant. Very close to Red Hook (shoppong, Restaurants, grocery store, ferry terminal). "

"Nice villa, it was close to the center and the ferry dock. Lots to do and we really enjoyed our stay! "