Enigma Hotels

"Breakfast was very limited. We arrived around 11:30 pm. Got up to our room and the AC was not working. The girl on shift came in and unlocked the thermostat and forced it to 56 degrees. She also took the filter out of the AC and told me that it should start working. NO offer to move our room. The next morning I told the manager and there was no offer of compensation or even an apology that out room never got cooler that 81 degrees. The only comment I got was she shouldn't have done that, she froze the unit. Room was clean but definitely had a smell. Staff complained about another visitor stating she was complaining about the room and that if she didn't like it then she could go down the street to the newer hotel and pay more money. "

"😱"

"What we liked was being so close to Olive Garden. Walked across the street and had dinner there. The hotel was modern and convenient."

"Clean room, comfortable bed. Microwave and small refrigerator in room. Nice breakfast before you head out for the day."

"Good breakfast, comfortable quiet rooms, very friendly and helpful staff"

"The staff were welcoming and polite. The room was extremely clean and offered a fridge, microwave, and a table and two chairs as well as the TV and a very comfortable bed with lovely bedding. A positive experience and a very good price. Thank you."

"The property was very clean and the staff was friendly. Hot breakfast had many selections and was very fresh. Parking was easy and there are several restaurants nearby. Easy on and off the road if traveling through. A great stop. Rooms were large and comfortable."

"We could not get handicapped room as requested! Hotel blamed Expedia for the mixup and said they could not help us! I will look at other hotels in future! Guess you get what you pay for!"

"Hot tub jets did not work"