The evening staff very helpful and kind. The young lady that checked me in was great, also the gentleman that does the night shift. So the first room had BED BUGS, so he moved us just try to make it work and the next room we moved to had ROACHES. He tried to help us as much as he could. We understood it was out of his control, so my husband and I had to go get a new hotel room at 3am. Very stressful.