Luxury Hotels in English Riviera, Devon

"On arrival the reception and main areas looked grand and slendid. Helped with luggage to room. Deluxe king with sea view. Very dated ,balconcy ,paint flaking off handrail ,chairs no table ,patio doors needed a good clean. Not enough sockets,no bathrobes or slippers as advertised. Food at breakfast ok,but Lounge Bar food very pricey and poor.Not enough staff.Charge for towel rail in bathroomto be put on.Heating worked only in evening.Asked for a mini fridge before arrival ,which was in room for us but should be standard nowadays.Menu in Lounge and Restaurant needs changing ,the same thing everyday.Extra charges for this and that.No room service menu in rooms.No menus in room.Only real on info everywhere was about spa treatments. Which cost more on Friday,Saturday. Outdoor pool out of action,which has been like that looking at reviews for over a year.Needs money sent on rooms and outside.Photos shown on website are 6 to 9 years old.Stayed in better hotels in Turkey ,Spain with less stars So Breakfast OK, Bed Comfortable. "

"The staff were amazing!! All the staff were super helpful and so friendly. My room was pretty and I had a great view of the ocean."

"A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice. "

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"The redesign of the building is lovely, and we were really looking forward to our stay but it did not quite go to plan. Our room was next to the air vent for the kitchen which was extremely noisy, as were the kitchen deliveries during the night. The restaurant served my pregnant wife a meal with an alcoholic relish despite us checking it with them beforehand several times. The manager denied this the next day until we showed him a photograph! We are trying to support local pubs and hotels but we would not stay here again. "