Empire Hotels

"The bathroom needs some updating for sure we were on the 1st floor which I highly suggest staying 3rd or higher next time "

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"Everything was so clean and carefully considered. Exceeded all of our expectations."

"Breakfast was fresh, and the room was clean"

"Expensive breakfast buffet at $20 so I didn't eat breakfast. Bar staff was very good."

"Wonderful experience !!!"

"Parking was fine in front of the building. The food met our needs. But when we booked Expedia showed that allowed cats and dogs and this Windgate is Steubenville OH did take cats in Dec 2025 when we stayed there. but I called the day prior to our reservation, and they said they did not take cats since things have changed. They only take dogs now. It was to late to book with someone else so we had to scramble to find someone to take our cat. after going back and forth with Wingate they called the third party and Expedia change their information to only dogs. no good "

"Hallway smelled like cigarette smoke, large group in the lobby being extremely loud until the middle of the night and a large dog barking all night. "

"The only thing in the room that was clean was the bed, had a jacuzzi tub room and I had to clean it before it could be used, none of the surfaces were clean, we had only 2 towels 1 washcloth and no hand towels, when we got to the room the door was open and the phone did not work. This was our second stay within around a months time and I was very disappointed this time around. Breakfast was fine, no cream cheese option or peanut butter. However when I got back to the room with my food my key wouldn't work I had to leave my food at the end of the hall on a window seal to go back down to have a new key made. "