Elsmere Hotels

"The hot tub was not working properly because they did not heat it up prior to guests arriving. I am in the property management industry and have been for over 14 years and I had to make sure I include that in my conversation for them to heat up the pool. Multiple guests complained about this as well. I will not be returning. Not to mention the internet kept going out and we could not watch tv. "

"Everything was amazing we were visiting from out of town and had the best experience "

"Great experience love staying there when we are in the area "

"No used"

"Clean room, great location "

"The air conditioning was noisy, and the view overlooked a dirty rooftop. The shower was difficult to use because the hot water was scalding while the cold water pressure was very weak. The pillowcases and towels even had holes in them. I stayed here about six years ago, and the property was much better maintained back then."

"No breakfast other than that the stay was great"

"Our stay was very nice. Everyone was friendly. We signed up for the shuttle to the airport the night before, but in the morning they didn’t even check the list, and there must have been 20 people waiting for 10 seats. Luckily we made it on, but don’t know why they have you sign up but then don’t use the list."

"Hotel was clean and smelled nice. Close to our venue. I was pretty upset that the heater in the indoor pool was broken. No notice, no messages about it, and we weren’t even told this at check in. We chose this hotel 4 months in advance just because of the indoor pool. We even added a day to our stay because of the pool. Hubby and I went down to the pool, in our suits, walked passed the front desk employees, and no one said anything. Pool was FREEZING cold. I asked about it, and while they were kind, I was the one that had to ask for any kind of a refund. $40 off of a $380 bill. "